Letters of May June
Letters of May June
Letters of May June
• --- includes the street address, city and pin code , telephone,
fax, and e-mail address of the sender.
• -- optional
• --- may be placed below the dateline.
• ----- the writer’s reference number as well as
the recipient’s reference number should be
mentioned
Inside Address
• --- is the receiver’s address
• ---- use the personal title and the surname should be followed
by either a comma(,)/ colon(:)
• ---- the first segment consists of one/ more than one paragraph and
includes a friendly opening and a statement of the main point.
•
• -----the second segment has all the details that support ideas of the main
point
• ---- the end segment restates the purpose of the letter and states what
action the sender wants the receiver to take.
•
Complimentary Close
• ---begins one line after the last line of the body paragraph
• -- optional
• 2. Courtesy:
• ---the letter must reflect courtesy and consideration, as the reader/ receiver is under no obligation
to do what the sender requests
• --- is important to try to build goodwill by using goodwill expressions and phrases that might help
establish a long-term business relationship
3. Conciseness:
• --- formal letters should be concise and direct
• --- the fewest possible words should be used( no indirect expressions/ ornamentation in language)
4. Correct tone:
-- tone refers to the manner/ mood of expression
-- tone should be formal, tactful, personal and positive in such letters
5. Correct attitude:
• --refers to the reflection of opinion of the writer on the reader