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Letters of May June

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What is a business letter? How do you write it?

• A business letter is a formal written message


written in the conversational form for a
specific audience for a specific need.

• While writing such a letter, one has to follow a


structure, form and style.
Parts of a business letter
• 1. Sender’s address
• 2. Dateline
• 3. Reference (optional)
• 4. Inside address
• 5. Subject(optional)
• 6. Salutation
• 7 . Body
• 8. Complimentary close
• 9. Signature block
• 10.
Enclosures(optional)
Sender’s address

• ---- placed in the top right hand corner.

• --- includes the street address, city and pin code , telephone,
fax, and e-mail address of the sender.

• ---- does not include the name/ title of the sender as it is


included in the letter’s closing.

• ---- should not be written again if a printed letterhead is used


by the sender
Reference

• -- optional
• --- may be placed below the dateline.
• ----- the writer’s reference number as well as
the recipient’s reference number should be
mentioned
Inside Address
• --- is the receiver’s address

• ---includes a personal title such as


Ms. ,Mrs. ,Mr., Dr. etc.

• --- placed one inch below the dateline

• --- should be left justified, no matter which


format is used.
Salutation

• -- is a greeting used to address the receiver of the letter

• -- - should be the as that used in the inside address, including


the personal title.

• ---- use the personal title and the surname should be followed
by either a comma(,)/ colon(:)

• ---- formal phrases such as “Dear sir/Dear madam


• May also be used if the name of recipient is unknown.

Body

• --- contains the message of the letter


• --- divided into three distinct parts :
• (i)opening segment (ii) middle segment (iii) concluding segment.

• ---- the first segment consists of one/ more than one paragraph and
includes a friendly opening and a statement of the main point.

• -----the second segment has all the details that support ideas of the main
point
• ---- the end segment restates the purpose of the letter and states what
action the sender wants the receiver to take.

Complimentary Close

• ---begins one line after the last line of the body paragraph

---the first letter of the word/s of complimentary close


should be capitalised

• ---four lines should be left between the closing and the


sender’s name for a signature

• --- can be very formal (Sincerely, Respectfully) or some


what less formal( Yours sincerely)
Signature

• --- contains the sender’s name and title and, in


some cases the name of the organisation to
which the sender is affiliated .
Enclosures

• -- optional

• ---include documents enclosed along with the


letter.

• --- listed at the end of the letter


Style and Tone of a formal letter to be followed in writing it
• 1. Clarity:
• -- a clearly written letter is one that is immediately understood by the reader

• 2. Courtesy:
• ---the letter must reflect courtesy and consideration, as the reader/ receiver is under no obligation
to do what the sender requests
• --- is important to try to build goodwill by using goodwill expressions and phrases that might help
establish a long-term business relationship

3. Conciseness:
• --- formal letters should be concise and direct
• --- the fewest possible words should be used( no indirect expressions/ ornamentation in language)

4. Correct tone:
-- tone refers to the manner/ mood of expression
-- tone should be formal, tactful, personal and positive in such letters

5. Correct attitude:
• --refers to the reflection of opinion of the writer on the reader

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