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    ISM Presentation 1

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    hawariya abel
    This document provides an introduction to an information systems management course. It discusses trends affecting IT management like governance, outsourcing, and the shifting role of IS. The mission of IS organizations has changed from transaction processing to improving enterprise performance through IT use. A simple model and enhanced model of IS in organizations are presented, showing the relationship between technologies, users, delivery, and executive leadership. Finally, a framework for IS management and dichotomy of information work are introduced.

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    ISM Presentation 1

    Uploaded by

    hawariya abel
    20 views11 pages
    This document provides an introduction to an information systems management course. It discusses trends affecting IT management like governance, outsourcing, and the shifting role of IS. The mission of IS organizations has changed from transaction processing to improving enterprise performance through IT use. A simple model and enhanced model of IS in organizations are presented, showing the relationship between technologies, users, delivery, and executive leadership. Finally, a framework for IS management and dichotomy of information work are introduced.

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    This document provides an introduction to an information systems management course. It discusses trends affecting IT management like governance, outsourcing, and the shifting role of IS. The mission of IS organizations has changed from transaction processing to improving enterprise performance through IT use. A simple model and enhanced model of IS in organizations are presented, showing the relationship between technologies, users, delivery, and executive leadership. Finally, a framework for IS management and dichotomy of information work are introduced.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    20 views11 pages

    ISM Presentation 1

    Uploaded by

    hawariya abel
    This document provides an introduction to an information systems management course. It discusses trends affecting IT management like governance, outsourcing, and the shifting role of IS. The mission of IS organizations has changed from transaction processing to improving enterprise performance through IT use. A simple model and enhanced model of IS in organizations are presented, showing the relationship between technologies, users, delivery, and executive leadership. Finally, a framework for IS management and dichotomy of information work are introduced.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    of 11

    INFORMATION SYSTEMS

    MANAGEMENT (MSIT 7103)


    Course Instructor: Habtamu Fanta, PhD
    School of Informatics
    Department of Computer Science
    E-mail: habtamu_fanta@yahoo.com
    habtamu_fanta@alumni.sjtu.edu.cn
    Introduction
    • Information System (IS) – combines technology,
    people, data and business processes to exploit IT for
    organizational performance improvement.
    • IS organizations are responsible for managing IT
    resources.
    • Managing IT resources is getting complicated and
    indispensable.
    Introduction …
    • Major trends that affected IT management:
     IT governance – who makes which IT decisions
     IS role shift – application oriented  system
    integration and infrastructure development
     Outsourcing vs. insourcing – main responsibility of
    IS is managing relationship with external service
    providers (ESP)
    Introduction …
    Introduction …
    • Reading assignment (McNurlin, Sprague)
     Organizational environment
     Technology environment
    Mission of IS organizations
    • In early days, transaction processing systems
    (TPS) served as “paperwork factory” to pay
    employees and bill users.
     IS is measure on efficiency parametres.
    • During MIS era, IS departments focused on
    producing reports for all level managers.
     IS is measured on effectiveness parametres.
    Mission of IS organizations
    • Today, the mission of IS organizations has shifted
    to:
    “To improve the performance and innovativeness of people in
    organizations through the use of IT.”
    →Improvement of enterprise, not IS.
    • IS performance is attributed to business outcome.
    • IT is one component contributing to enterprise
    performance.
    Simple model of IS in organizations
    Enhanced model of IS in organizations
    • This model provides more guidance in managerial tasks
    with four major components:
     Technologies that show IT infrastructure are installed and
    managed by IS section
     Users who use IT for job performance improvement
     Delivery scheme for developing, delivering and setting up
    apps
     Executive leadership to oversee technology usage to
    realize organizational objectives
    Enhanced model of IS in organizations

    Framework for IS management


    Enhanced model of IS in organizations

    Dichotomy of Information work

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