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    Organisational Culture

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    Umer Ehsan
    Organizational culture is shaped by both internal and external factors. Internally, leadership, structure, size, and events all influence culture. Externally, the operating environment contributes to culture development. There are three levels of culture - artifacts on the surface, underlying values and beliefs, and deep core assumptions that are largely unconscious. Leaders can work to align culture with goals by influencing values, rituals and assumptions over time. National culture also impacts organizational culture, with dimensions of power distance, uncertainty avoidance, individualism vs. collectivism, masculinity vs. femininity, and long vs. short-term orientation.

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    Organisational Culture

    Uploaded by

    Umer Ehsan
    334 views10 pages
    Organizational culture is shaped by both internal and external factors. Internally, leadership, structure, size, and events all influence culture. Externally, the operating environment contributes to culture development. There are three levels of culture - artifacts on the surface, underlying values and beliefs, and deep core assumptions that are largely unconscious. Leaders can work to align culture with goals by influencing values, rituals and assumptions over time. National culture also impacts organizational culture, with dimensions of power distance, uncertainty avoidance, individualism vs. collectivism, masculinity vs. femininity, and long vs. short-term orientation.

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    Organizational culture is shaped by both internal and external factors. Internally, leadership, structure, size, and events all influence culture. Externally, the operating environment contributes to culture development. There are three levels of culture - artifacts on the surface, underlying values and beliefs, and deep core assumptions that are largely unconscious. Leaders can work to align culture with goals by influencing values, rituals and assumptions over time. National culture also impacts organizational culture, with dimensions of power distance, uncertainty avoidance, individualism vs. collectivism, masculinity vs. femininity, and long vs. short-term orientation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    334 views10 pages

    Organisational Culture

    Uploaded by

    Umer Ehsan
    Organizational culture is shaped by both internal and external factors. Internally, leadership, structure, size, and events all influence culture. Externally, the operating environment contributes to culture development. There are three levels of culture - artifacts on the surface, underlying values and beliefs, and deep core assumptions that are largely unconscious. Leaders can work to align culture with goals by influencing values, rituals and assumptions over time. National culture also impacts organizational culture, with dimensions of power distance, uncertainty avoidance, individualism vs. collectivism, masculinity vs. femininity, and long vs. short-term orientation.

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    At a glance
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    The key takeaways are that organizational culture is shaped by various factors like leadership, structure, events and environment. It exists at different levels from visible artifacts to deeper assumptions. Different models classify culture types and its dimensions of difference between nations.

    According to Handy, the four types of organizational culture are power culture, role culture, task culture and person culture.

    According to Schein, the three levels of culture are artifacts (outer layer), values (inner layer) and core assumptions (deepest layer).

    Organizational Culture

    Collective programming of mind (Hofstede) way of behaving The way we do things round here Schein

    significance of culture for management The management of an organisation should try to influence the corporate culture because a positive corporate culture can improve the effectiveness of the organisation Schein wrote: Building an effective organisation is ultimately a matter of meshing different sub-cultures by encouraging the evolution of common goals, common language and common procedures for solving problems

    Organizational Culture
    Factors that shape organisational culture Formal structure and size. Culture is usually more clearly defined in smaller organisations, but this is not always the case Leadership. The leaders of an organisation can influence aspects of its culture, for example by stating the values of the organisation, and its goals and strategies Environment. A corporate culture develops as a way of responding and reacting to the environment in which the company operates Events. Culture develops as a result of many events, and how a group or organisation has responded to those events

    Organizational Culture

    Behaviour, Artifacts and Rituals

    Values & Beliefs Assumptions

    Sub-conscious beliefs and values

    Organizational Culture

    Johnson and Scholes: the culture in an organisation can be defined as a cultural web of inter-connected influences and factors. Taken together, all these factors create the prevailing culture or paradigm. A paradigm: a general outlook and set of deep-rooted beliefs According to Johnson and Scholes, 6 factors make up the

    cultural web:

    Routines and rituals Stories and myths Symbols Power structure Organisation structure Control systems

    Organizational Culture

    Schein: 3 levels of culture


    People who work in an organisation (its members) acquire the corporate culture. According to Schein there are three levels of culture that members of an organisation acquire:

    Artefacts, or an outer skin Values, or an inner layer Core assumptions: the paradigm

    Artefacts, or an outer skin. These are visible characteristics, such as the way the employee dresses, talks and does things at work; open plan offices; a coffee bar area in which employees are encouraged to take breaks etc.

    Organizational Culture

    Schein: 3 levels of culture


    Values, or an inner layer

    Corporate philosophy and mission, corporate ethics (business ethics), strategies and objectives, stated corporate values Inner layer can be influenced by senior management The unconscious and unspoken beliefs, perceptions and attitudes that are taken for granted Deep-rooted views, rarely brought to the surface or visible Provides the basic view of why the organisation exists and what its members think it is there to do

    Core assumptions, or the paradigm

    Corporate culture: Handy


    Charles Handy suggested that the corporate culture in companies can be grouped into four broad categories: Power culture Role culture Task culture Person culture Power culture The corporate culture centres on a single, powerful leader The leader is often autocratic in management style Succeeds in influencing others through force of personality Lack of formal organisation structure The organisation is dynamic and entrepreneurial This culture is found only in small organisations

    Corporate culture: Handy


    Role culture A culture based on roles and positions in the formal organisation There are a number of clearly-defined jobs or roles. Individuals are employed to fill the roles Well-suited to a large organisation in a stable business environment, where the pace of change is slow Organisations with a role culture are often bureaucratic

    Task culture A culture based on identifying tasks that need to be done and getting them done. To get tasks accomplished, project teams or temporary work groups might be established A dynamic, innovative culture

    Person culture. A culture in which the organisation is focused on meeting the needs and requirements of one or more key individuals

    Culture: international perspectives


    Hofstede: international perspectives on culture Hofstede (1980s) suggested that culture is a collective programming of the mind that is a feature of a group of individuals. Culture does not exist in individual people; it is a collective phenomenon that can only exist in a group National cultures differ, and many people from the same country share a common culture Hofstede suggested that multinational companies face a problem in developing a corporate culture, because of the differing national cultures of their employees and managers

    Culture: international perspectives


    According to Hofstede, there are five dimensions of difference in organisational culture arising from differences in national culture: Powerdistance dimension. This refers to the distance that an employee is from the source of power and authority Uncertainty avoidance. In some national cultures more than others, individuals prefer predictability (precision, conformity, punctuality) Individualism versus collectivism. In some countries, the interests of the community come before those of the individual Masculinity versus femininity. Some national cultures are characterised by feminine qualities such as intuition, quality of life. Other countries have a more aggressive masculine culture Long-term orientation versus short-term orientation. In some countries, people are more inclined to take a longer-term view of matters. In other countries, individuals focus on the short term

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