Godrej Training and Development
Godrej Training and Development
Godrej Training and Development
Agenda
Company Brief
1
2 3
1990
1991
Geometric Software Solutions Godrej Sara Lee Ltd Godrej Infotech Ltd Godrej Industries Ltd Godrej Consumer Products Ltd
2003
BPO
Mission Statement
To operate in existing and new businesses, which capitalize on the Godrej brand. To delight customers both in India and abroad through improvement in quality, cost and customer service. To strive for excellence by nurturing, developing and empowering employees and suppliers. To encourage an open atmosphere conducive to learning and team work.
Aim
To inculcate a positive work culture To replace paternalism with partnership in the organization To make employees identify what they wanted from their jobs To develop values required to realize the goals.
Result
Parivartan
Year Aim
2000
To motivate employees and to impart knowledge By: Cross functional teams of 18 senior executives For: New recruits and 350 secondary employees Gallop survey showed the field team was the most motivated team in GSL.
Execution
Result
To appreciate the concept of EVA To manage EVA by making appropriate decisions involving investments Conducting workshops using hypothetical case situations
Execution
Result
Comprised of group of youngsters with functions similar to that of BODs, helped in strengthening communication between lower and senior management
GALLOP
Reverse Mentoring
(Godrej Accelerated Learning Leadership & Orientation Programme) Structured and organized induction training program
Bottom up approach, CEOs and senior management learned from the junior staff
8 members teams formed to come up with recommendations and strategies for future growth, presented plans to plum teams.
SPARK
Year Aim
2002
Execution Result
E- Gyan
Year
Aim
2002
To move away from traditional training methods To sharpen the intellect of employees by selflearning initiatives
Execution
Content provider: Satyam Education Services Ltd Online quizzes Gyan Pitara- access to educational resources and online libraries through PCs Gyan-e- title given to employees on completion of the course Recycle Bin- To collect suggestions and feedbacks
Result
Aim
Execution
Conducting workshops and holding mutual discussions with colleagues and peers. Taking up cases and simulation rounds Conceptualizing a business concept in collaboration with the supervisor.
Increased the thinking scale of the employees Acted as a platform for an unbiased business plan
Result
2003
comprehension
BPO Training
Kind of Training Induction Pre-process Training Content Introduction to GUL and its functions. Language skill improvement and introduction of customer service basics Neutralization of accent by training and further development of accent depending upon the client base Specific process training in line with the needs of the client Team coaches assigned to new recruits and training on live emails
Thank You!!