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    Culturally Competent Nursing Care

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    Ceri Lee
    This document discusses culturally competent nursing care. It defines organizational and individual cultural competence as the ability to value diversity, conduct self-assessment, manage cultural differences, and adapt to various cultural contexts. It emphasizes incorporating cultural knowledge into all aspects of care delivery. The document also discusses skills needed for cultural competence like cross-cultural communication, using interpreters, and understanding different cultural perspectives on intimacy and sick role behaviors.

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    Culturally Competent Nursing Care

    Uploaded by

    Ceri Lee
    15 views13 pages
    This document discusses culturally competent nursing care. It defines organizational and individual cultural competence as the ability to value diversity, conduct self-assessment, manage cultural differences, and adapt to various cultural contexts. It emphasizes incorporating cultural knowledge into all aspects of care delivery. The document also discusses skills needed for cultural competence like cross-cultural communication, using interpreters, and understanding different cultural perspectives on intimacy and sick role behaviors.

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    5. CULTURALLY COMPETENT NURSING CARE

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    This document discusses culturally competent nursing care. It defines organizational and individual cultural competence as the ability to value diversity, conduct self-assessment, manage cultural differences, and adapt to various cultural contexts. It emphasizes incorporating cultural knowledge into all aspects of care delivery. The document also discusses skills needed for cultural competence like cross-cultural communication, using interpreters, and understanding different cultural perspectives on intimacy and sick role behaviors.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    15 views13 pages

    Culturally Competent Nursing Care

    Uploaded by

    Ceri Lee
    This document discusses culturally competent nursing care. It defines organizational and individual cultural competence as the ability to value diversity, conduct self-assessment, manage cultural differences, and adapt to various cultural contexts. It emphasizes incorporating cultural knowledge into all aspects of care delivery. The document also discusses skills needed for cultural competence like cross-cultural communication, using interpreters, and understanding different cultural perspectives on intimacy and sick role behaviors.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 13

    CULTURALLY

    COMPETENT NURSING
    CARE

    By. Ns. WULAN PURNAMA


    CLASSIFICATION
    1. Organizational cultural competence, with characteristics:
    a. A defined set of values and principles and demonstration of
    behaviors, attitudes, policies, and structures that enable them to
    work effectively cross-culturally.
    b. The capacity to value diversity, conduct self assessment, manage
    the dynamics of difference, acquire and institutionalize cultural
    knowledge, and adapt to diversity and the cultural context of the
    communities they serve.
    c. Incorporation of the previously mentioned items in all aspects of
    policy making, administration, practice, and service delivery, and
    systematic involvement of consumers, key stakeholders, and
    communities.
    CLASSIFICATION
    2. Individual cultural competence, refers to a
    complex integration of knowledge, attitudes,
    beliefs, skills, and encounters with those from
    cultures different from one’s own that enhances
    cross-cultural communication and appropriate and
    effective interactions with others.

    (Campinha-Bacote, 2003)
    Cultural Self Assessment
     Be aware of your own cultural values, attitudes,
    beliefs, and practices.
     Benefit: it will be possible to gain insight into the
    health-related values, attitudes, beliefs, and
    practices that have been transmitted to you by your
    own family. It will enable you to overcome
    ethnocentric tendencies and cultural stereotypes.
    Cultural Self Assessment
    Skills Needed for Cultural Competence
    Cross-Cultural Communication
    1. Barriers: differences in language, worldview, and
    values.
    2. Types: oral and written communication, and
    nonverbal communication (gestures, body
    movements, posture, tone of voice, and facial
    expressions).
    3. The meaning of silence, eye contact, touch, space
    and distance, sex and gender, language,
    Use of Interpreters
     To overcome language barriers, we can use
    interpreters.
     The National Council for Interpreters in Health
    Care (2006) has developed the 1st set of national
    standards for medical interpreting professionals in
    USA (32 standards) based on 9 issues: accuracy,
    confidentiality, impartiality, respect, cultural
    awareness, role boundaries, professionalism,
    professional development, and advocacy.
    Languages Spoken at Home
    No. Languages Estimate Number
    1 Population 5 years old and older 268,110,961
    2 English only 216,176,111
    3 Language other than English 51,934,850
    4 Speak English less than “very well” 23,142,029
    5 Spanish or Spanish Creole 32,184,293
    6 Speak English less than “very well” 15,396,674
    7 Other Indo-European languages 9,929,004
    8 Speak English less than “very well” 3,302,077
    9 Asian and Pacific Islander languages 7,769,500
    10 Speak English less than “very well” 3,828,819
    11 Other languages 2,052,053
    12 Speak English less than “very well” 614,459
    Conceptual Model of
    Transcultural Communication
    Cultural Perspectives on Intimacy
    Range: very formal interactions – close personal relationships.
     Asian origin: expect you to be authoritarian, directive, and

    detached.
     Chinese: expect you to know intuitively what’s wrong with

    them.
     Thai culture: high value in awareness and anticipation of

    others feelings by kindness and avoiding interpersonal


    conflict.
     Appalachian: evaluate your interpersonal skills rather than

    professional competencies.
     Hispanic: simpatia and personalismo should be considered.

     Latin America/Mediteranean origin: expect a high degree of


    Sick Role Behaviors
     Range: aggressive – demanding behavior – silent
    passivity.
     Jewish and Italian groups: awarding attention
    during illness.
     Asian and Native North American: quite and
    compliant during illness, so receive no attention.
     Asian heritage: provide you with the answers that
    they think are expected.

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