Facture Trapstar
Facture Trapstar
Facture Trapstar
Trapstar London
RETURNS POLICY
If you are not fully happy with the goods you have received, you can return them to us within 28 days of receipt providing
they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will
not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have
been worn, washed, or are not in original condition.
Please ensure you enclose a completed returns form with your order." Ensure your return is well packaged, and meets all
the conditions outlined on our Returns Policy page online.
Returns should be shipped with a service that provides a tracking number (Royal Mall Tracked or Special Delivery are advised)
and insurance as we are not responsible for delayed or lost packages. Enclose the completed Returns form with your goods,
and return to the following address:
TS Returns
PO Box 3371
SOUT Croydon
CR2 1PG
For further assistance please email us at support@trapstariondon.com or you can call us during business hours (Monday
Friday 09:00-16:00 BST Saturday Sunday 12:00-16.00 BST) on: Telephone: +44 (0) 20 3915 3703
"You can download a returns form from our website, or use this sheet and select the reason below and specify whether
you'd like an exchange or refund
Reason codes
A Arrived to late D Inconnect Item
B Dosen't fit procperly E Damaged Item
C Poor quality F Other
EXCHANGE / REFUND