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CHPT 3

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OB – THE EMERGING

CHALLANGES
CHPT3
Challenges faced by OB specialist
• Managing diversity
• Changed employee expectations
• Technology transformation
• Talent management
• Globalization
• Changing demographics of workforce
• Promoting ethical behavior and CSR
• Organizational justice
• Career management
1. Managing diversity
• Primary dimensions-
age, gender, sexual orientation, ethnic heritage, race, mental/physical
abilities and characteristics.
• Secondary dimensions-
Cultural experience, work experience, income, religion, first language,
organizational role and level, communication style, work style, family
status, education, geographic location.
Barriers to accept diversity
• Prejudice
• Ethnocentrism
• Stereotypes
• Discrimination
• Harassment
• Sexual harassment
• Backlash
• Lack of cohesion
• Inaccurate information
How to manage diversity effectively
1. Increasing awareness
• Accurate information to members of the organization
• Uncovering personal biases and stereotypes
• Assessing personal beliefs, attitudes, and values.
• Improving understanding of others who are different than oneself

2. Increasing diversity skills


...cont.
3. Cultural diversity
For individuals, when travelling abroad from work-
• Adapt culture
• Get to know others by roaming with them, rather than with ones own
nationality
• Develop friendships
• Learn another language
• Learn cultural differences and work accordingly
For companies and organizations-
• Encouraging employee
• Providing constant help
• Avoid malpractices

4. Gender diversity
• Male domination
• New generation
2. Career management
A typical career progress through five stages-
• Entry to the organization when the individual can begin the process of
self directed career planning
• Progress within particular areas of work
• Mid-career when people still hope to secure higher positions, while
others have already got
• Later careers when people have settled in respective areas and are
planning post-retirement life
• End of career in organizations; rehired, if physically fit and well or lead
retired life dedicated to social and religious life
…contd.
• Career planning
• Career development
• Career management
Roles for career management
Four stakeholders in career management
• Organization
• Manager
• OB specialist
• Employee
Career development initiatives
• Career planning workshop
• Career counselling
• Mentoring
• Sabbaticals
• Secondments
• Personal Development Plans (PDPs)
• Career workbooks
Talent management
• Talent management is understood as the
process of attracting, developing, retaining
and deploying the best people.

Talent management initiatives:


• Invest in talent management
• Talent driven culture
• Talent audit
• Learning and development
• Role design
• Succession planning
• Talent relationship management
• Resourcing strategy
• Performance management
• Coaching
Globalization
Globalization/ internationalization of business presents at least four
challenges:
• Globalization affects an increasing number of managers and
professionals
• Internationalization puts a premium on certain competencies or skills
• Managerial learning is a critical process in internationalization
• Management of careers in the context of globalization brings about
peculiar difficulties in many companies
Technology transformation
• Linear organizations
• Wired organizations
• Virtual offices
• Changing nature of management work
Organizational justice
• Distributive justice
• Informational justice
• Procedural justice
• Interpersonal justice

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