Data Collection Methods
Data Collection Methods
Observation
Survey:
Questionnaires
Interviews
Unobtrusive Methods
Observation
• Nonparticipant and participant observer
• Structured and unstructured
Watching
Watching
Listening
Listening
Touching
Touching
Smelling
Smelling
Reading
Reading
Evaluation of
Behavioral Observation
Strengths Weaknesses
Securing information that is Enduring long periods
otherwise unavailable Incurring higher expenses
Avoiding participant Having lower reliability of
filtering/ forgetting inferences
Securing environmental Quantifying data
context Keeping large records
Optimizing naturalness
Interviewing
Unstructured interviews
Interviewer does not enter the interview setting
with a planned sequences of questions to be
asked of the respondent
The objective: to bring some preliminary issues
to the surface so that the researcher can
determine what variables need further in-depth
investigation
Interviewing (Cont’d)
Structured interviews
Those conducted when it is known at the outset what information
is needed.
The interviewer has a list of predetermined questions to be asked
of the respondents
Advantages of the Telephone Survey
Lower costs than Fast completion time
personal interview Better access to some
Expanded geographic participants
coverage Random dialing
Use of few possible
interviewers CATI possible
Reduced interviewer
bias
Disadvantages of the Telephone
Survey
Advance notification
Reminders
Return directions and devices
Monetary incentives
Deadlines
Promise of anonymity
Appeal for participation
Thank You!