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    Weekly Performance Review 2

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    banigx0x

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Weekly Performance Review 2

    Uploaded by

    banigx0x
    14 views19 pages

    Copyright

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    14 views19 pages

    Weekly Performance Review 2

    Uploaded by

    banigx0x

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 19

    PMIR : Open ticket ao 6AM_6/19/2023

    Count of Resource ACT. GROUP


    DISTRICT AREA IMMEDIATE RESTORATION CORRECTIVE MAINTENANCE PREVENTIVE MAINTENANCE Grand Total
    VISAYAS 90 12 41 143
    NEGROS 13 38 51
    NORTH CEBU 32 1 33
    PANAY 28 2 30
    SAMAR-LEYTE-BOHOL 2 2 4
    SOUTH CEBU 17 7 1 25
    Grand Total 90 12 41 143
    PMIR : Open ticket ao 6AM_6/19/2023

    ACT. GROUP IMMEDIATE RESTORATION

    Count of Resource EOD


    DISTRICT AREA PENDING 6AM 6AM-COMPLETED AWD Grand Total
    VISAYAS 42 3 45 90
    NEGROS 9 4 13
    NORTH CEBU 12 20 32
    PANAY 14 3 11 28
    SOUTH CEBU 7 10 17
    Grand Total 42 3 45 90
    IR : Daily accomplishment report (June12-June19)
    TYPE OF ACTIVITY IR

    Count of CATEGORY Date


    ZONE CLUSTER STAT 06/12 06/13 06/14 06/15 06/16 06/17 06/18 Grand Total Average
    CEBU NORTH 19 35 23 18 29 40 51 215 31
    COMPLETED 16 27 23 13 23 26 38 166 24
    NOT_COMPLETED 3 8 5 6 14 13 49 8
    CEBU SOUTH 22 10 14 14 22 34 36 152 22
    COMPLETED 21 10 14 14 20 26 26 131 19
    NOT_COMPLETED 1 2 8 10 21 5
    NEGROS 15 13 13 15 35 58 31 180 26
    COMPLETED 14 12 11 12 28 52 20 149 21
    NOT_COMPLETED 1 1 2 3 7 6 11 31 4
    PANAY 24 46 37 29 21 63 58 278 40
    COMPLETED 22 34 32 25 15 42 36 206 29
    NOT_COMPLETED 2 12 5 4 6 21 22 72 10
    SAMAR-LEYTE-BOHOL 8 6 4 6 2 6 3 35 5
    COMPLETED 5 4 4 6 2 6 3 30 4
    NOT_COMPLETED 3 2 5 3
    Grand Total 88 110 91 82 109 201 179 860 123
    PM : Daily accomplishment report (June12-June18)
    TYPE OF ACTIVITY PM

    Count of CATEGORY Date


    ZONE CLUSTER STAT 06/12 06/13 06/14 06/15 06/16 06/17 06/18 Grand Total
    CEBU NORTH 2 1 3 2 2 2 1 13 2
    COMPLETED 2 1 3 2 2 2 1 13 2
    CEBU SOUTH 2 1 1 1 5 1
    COMPLETED 2 1 1 1 5 1
    NEGROS 23 15 22 22 9 11 20 122 17
    COMPLETED 23 15 19 20 9 11 17 114 16
    NOT_COMPLETED 3 2 3 8 3
    PANAY 34 24 22 15 24 13 10 142 20
    COMPLETED 34 24 22 15 24 13 10 142 20
    SAMAR-LEYTE-BOHOL 12 5 4 8 11 10 19 69 10
    COMPLETED 1 3 19 23 8
    NOT_COMPLETED 12 4 4 5 11 10 46 8
    Grand Total 73 46 52 47 47 36 50 351 50
    PMIR : Tickets trend (VIS)

    VISAYAS
    Avera ge i ncomi ng Avera ge ti cket da i ly vs
    Ticket count Percent i ncrea s e/decrea s e
    da i ly previ ous week
    Jun 12 88 88 0%
    Jun 13 88 110 25%
    Jun 14 110 91 -17%
    Jun 15 91 82 -10%
    Jun 16 82 109 33%
    Jun 17 109 201 84%
    Jun 18 201 179 -11%
    PMIR : Tickets trend (north cebu)

    NORTH CEBU
    Avera ge i ncomi ng Avera ge ti cket da i l y vs
    Ti cket count Percent i ncrea s e/decrea s e
    da i l y previ ous week
    Jun 12 18 19 6%
    Jun 13 19 35 84%
    Jun 14 35 23 -34%
    Jun 15 23 18 -22%
    Jun 16 18 29 61%
    Jun 17 29 40 38%
    Jun 18 40 51 28%
    PMIR : Tickets trend (south cebu)

    SOUTH CEBU
    Avera ge i ncomi ng Avera ge ti cket da i l y vs
    Ti cket count Percent i ncrea s e/decrea s e
    da i l y previ ous week
    Jun 12 15 22 47%
    Jun 13 22 10 -55%
    Jun 14 10 14 40%
    Jun 15 14 14 0%
    Jun 16 14 22 57%
    Jun 17 22 34 55%
    Jun 18 34 36 6%
    PMIR : Tickets trend (negros)

    NEGROS
    Avera ge i ncomi ng Avera ge ti cket da i l y vs
    Ti cket count Percent i ncrea s e/decrea s e
    da i l y previ ous week
    Jun 12 19 15 -21%
    Jun 13 15 13 -13%
    Jun 14 13 13 0%
    Jun 15 13 15 15%
    Jun 16 15 35 133%
    Jun 17 35 58 66%
    Jun 18 58 31 -47%
    PMIR : Tickets trend (panay)

    PANAY
    Avera ge i ncomi ng Avera ge ti cket da i l y vs
    Ti cket count Percent i ncrea s e/decrea s e
    da i l y previ ous week
    Jun 12 30 24 -20%
    Jun 13 24 46 92%
    Jun 14 46 37 -20%
    Jun 15 37 29 -22%
    Jun 16 29 21 -28%
    Jun 17 21 63 200%
    Jun 18 63 58 -8%
    PMIR : Tickets trend (samleybo)

    SAMLEYBO
    Avera ge i ncomi ng Avera ge ti cket da i l y vs
    Ti cket count Percent i ncrea s e/decrea s e
    da i l y previ ous week
    Jun 12 6 8 33%
    Jun 13 8 6 -25%
    Jun 14 6 4 -33%
    Jun 15 4 6 50%
    Jun 16 6 2 -67%
    Jun 17 2 6 200%
    Jun 18 6 3 -50%
    PMIR : Cause of outage - VISAYAS
    PMIR : Cause of outage - NORTH CEBU
    PMIR : Cause of outage (NO TROUBLE FOUND) - NORTH CEBU
    PMIR : Cause of outage - SOUTH CEBU
    PMIR : Cause of outage - NEGROS
    PMIR : Cause of outage - PANAY
    PMIR : Cause of outage - SAMLEYBO
    Fiberhome International Technologies Phils. Inc.

    Thank you!
    PMIR : CHALLENGES AND SUPPORT NEEDED
    Issues and Concern
    1. NAP/LCP LOC - Troubleshooting will require testing in different nap/LCPs, so we cannot rely solely on
    the ticket handler.

    2. BASESTOCK - Lack of basestock materials prevented our team from restoring ticket immediately

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