Chapter 3
Chapter 3
Chapter 3
Leadership
Trait theory
Trait theory tries to describe the types of behavior
and personality tendencies associated with
effective leadership. This is probably the first
academic theory of leadership. Thomas Carlyle
(1841) can be considered one of the pioneers of
the trait theory, using such approach to identify
the talents, skills and physical characteristics of
men who arose to power.
Behavioral and style theory
evaluating the behavior of 'successful' leaders,
determining a behavior taxonomy and identifying
broad leadership styles. David McClelland
He said that successful leaders will tend to have a
high need for power, a low need for affiliation,
and a high level of what he called activity
inhibition (one might call it self-control).
The Managerial grid model theory
Kurt Lewin, Ronald Lipitt, and Ralph White
developed in 1939 the seminal work on the
influence of leadership styles and performance
The management of the group tasks (project
management) according to three styles:
(1) Authoritarian,
(2) Democratic and
(3) Laissez-faire.
Situational and contingency theory
The managerial grid model is also based on a behavioral
theory. The model was developed by Robert Blake
and Jane Mouton in 1964 and suggests five different
leadership styles, based on the leaders' concern for
people and their concern for goal achievement.
Functional theory
Functional leadership theory (Hackman & Walton, 1986;
McGrath, 1962) is a particularly useful theory for addressing
specific leader behaviors expected to contribute to
organizational or unit effectiveness.
Consideration includes behavior involved in fostering effective
relationships. Examples of such behavior would include
showing concern for a subordinate or acting in a supportive
manner towards others. Initiating structure involves the
actions of the leader focused specifically
Transactional and transformational theory
The transactional leader (Burns, 1978) is given power to perform
certain tasks and reward or punish for the team’s performance.
It gives the opportunity to the manager to lead the group and
the group agrees to follow his lead to accomplish a
predetermined goal in exchange for something else. Power is
given to the leader to evaluate, correct and train subordinates
when productivity is not up to the desired level and reward
effectiveness when expected outcome is reached.
The transformational leader (Burns, 2008) motivates its team to
be effective and efficient. Communication is the base for goal
achievement focusing the group on the final desired outcome
or goal attainment.
Powerful Persuasion Strategies
Persuasion techniques are the methods and strategies used to influence or
convince others to adopt a certain belief, attitude, or behavior.
Social proof
Authority
Reciprocity
Authority
Appeal to tradition
Liking
Urgency
Emotional persuasion
Framing
Motivation, and Needs
Positive and Negative Motivation
• Establish Your Credibility.
• 2. Come Well Prepared.
• 3. Understand Your Group’s Interests.
• 4. Connect on an Emotional Level.
• 5. Build Relationships of Trust and Respect.
• 6. Answer the “Why?” Question.
• 7. Ask the “If” Question.
• 8. Remember the
• 9. Embrace Carnegie’s Principle of Appeal to Higher Motives.
Why is persuasion useful for managers
Influence behavior
Negotiate effectively
Motivate employees
Build relationships
Influence decision-making
Manage conflict
Group Dynamics
• Groups are important for organisational life. Managers spend
substantial time in managing groups and teams so that groups
contribute to organisational and group goals. How effectively a
manager plans, organises, staffs, leads and controls depends upon
how effectively he manages the groups. A group means “two or
more people who interact with one another, are psychologically
aware of one another, perceive themselves to be members of the
group, and work towards a common goal.”
• Group dynamics studies the nature, formation and reasons for
forming the groups. It studies how groups affect the behaviour and
attitude of members and the organisation. It is a process by which
people interact with each other. If groups are effectively managed,
they contribute a lot to organisational goals.
• Group dynamics deals with the attitudes and
behavioral patterns of a group. It can be used
as a means for problem-solving, teamwork,
and to become more innovative and productive
as an organization. The concept of group
dynamics will also provide you with the
strengths, success factors and measures along
with other professional tools.
Types of Group Dynamics
• Conflict
• Increased clarity of Purpose
• Power Struggles
During the storming stage, members are initiating to voice
their individual differences, join them with others who
share the same beliefs, and thus jockey for position in the
group. Here, it is highly required for members to be highly
involved with each other, this might include voicing their
concerns in order to feel represented and understood. The
team leader should help members to voice their views, and
to achieve validity about their purpose and priorities.
Norming
• Agreement & Consensus
• Clear Roles and Responsibility
• Facilitation
• This is the stage, where the members are beginning to
share a common commitment to the purpose of the group,
including to the organization's overall goals and how each
of the goals can be achieved. Here, the team leader must
focus on continuing to clarify the roles of each and every
member, and a clear and workable structure and process
for the group member to achieve their goals.
Performing
• Clear Vision and Purpose
• Focus on Goal Achievement
• Delegation
• This is the stage, where the team is working
effectively and efficiently toward achieving
organizations and individual goals. Here the style of
leadership becomes more indirect as team members
take on stronger participation and involvement in the
group process.
Adjourning
• Task Completion
• Good feeling about Achievement
• Recognition
Functions of group dynamics
Task functions
Initiating
Information seeking
Information giving
Clarifying ideas
Bringing closure
Consensus testing
Maintenance Behaviour
Motivating
Increasing group cohesion
Harmonizing
Compromise
Gate-keeping
Standard-setting
Self-interest Behaviour
Dominating and controlling
Blocking
Manipulating
Belittling
Decision making in Group Dynamics