Life Skills Unit 3 1

Life Skills
Unit 3:
BUILDING AND SUSTANING

POSITIVE RELATIONSHIPS
AND THE IMPORTANCE OF
COMMUNICATION.
Focus Area
• How can you initiate, build

and sustain positive
Relationships?
• Why is good communication
important ?
• What are the factors that
influence effective
communication?
Relationships
• A relationship is the way
two or more people are
connected, or the way
they behave toward
each other.
• Relationships are our
shared interactions with
others and also help to
socialize us.
Stages in a relationship
• Initiating
• Building
• Sustaining relationships
• Communication is the key for all relationship.

• Positive communication leads to positive relationships.
• Positive communication is an interaction based on positive emotions, aimed at
mutual understanding for all the parties involved.
• Our ability to communicate with others will determine the success of our
How do I initiate (begin) relationships?
 Try to remember the name of the person, so the next time you see them, they feel special
because you remembered them.
 Establish trust let the other person get to know who you are, be open, talk about what is
important to you.
 Be honest; express yourself, discuss your thoughts and feelings sincerely.
 Be attentive; listen attentively (pay attention), be genuinely interested in what other person has
to say, find out what interest the other person has and speak your interest as well to see if you
have something in common.
 Take time to get to know each other
 Be willing to share a little about yourself, but don’t talk about yourself all the time.
 Avoid showing off, People don’t like braggers.
 Accept and celebrate differences
 Ask questions when you’re unsure or are making assumption
Building positive relationship
• Treat each other with respect; respect the rights of everyone, understand each other’s
emotions, and allow each other the freedom to be themselves.
• Learn to trust and be trustworthy
• Communicate openly
• Give people your time.
• Do not gossip or spread rumours
Sustaining positive relationships
• Show love and support at all times.

• Back each other when things get tough.
Communication
• Is defined as the transmission of information
What are the most common ways to communicate?

• Spoken word
• Visual images
• Written word
• Body Language
Communication Process
• Encode (sender): Convert the idea or the thought into words, pictures or body language.
• Decode (receiver): Interpret the message and send feedback to the sender.
Effective communication
• It is when the person who you are talking to listens actively,

absorbs your point and understands it.
Importance of Effective communication
• Communication is key for all relationship.

• Communication is the first step to a lasting relationship
• Effective communication helps to understand a person or situation better.
• It enables us to solve the differences, build trust and respect for each other.
• Sometimes our message is misunderstood, or we misunderstand the received message, effective communication will help us
resolve problems from both points of view.
• Effective communication helps us to connect well with colleagues, teachers and parents, etc.
• It help us in decision making.
Factors that influence effective communication
•Emotional barriers.
•Personality, The way you act, behave, and react and your attitudes
all form part of your personality.
•Physical disabilities such as hearing problems or unable to speak.
•Language differences and the difficulty in understanding unfamiliar
accents.
•Differences in perception and viewpoints, cultural differences.
•Attitudes and values
Personality:
• The way you act, behave, and react and your attitudes all form part of your personality. Remember that we all act in a certain
way in a certain situation.
• Sometimes a shy person is seen as boring and uninteresting until you get to know him or her. Other people are extraverts, and
they might intimidate you with their way of communication.
• Your own personality will determine whether you are attracted of put off by the other persons way of communicating.
Attitudes and values:

• If you have an attitude (you think and act) that you are better than others, if will affect communication.
• If you think that only your ideas, beliefs and values are right and you do not show respect, you will not be a good listener and
you will not allow others to freely express their views.
• This will block communication between you and other people and can lead to conflict.
Acceptance of responsibilities:
• Responsibility means you are accountable, do your duty and take responsibility for your actions.
• You can be trusted to do a job, because you take responsibility.
• If you make a mistake, you don’t try to shift responsibility to somebody or something else.
• Effective communication can only happen where there is trust, reliability and responsibility. Friendship comes with
responsibilities.
Appropriate expression of views and feelings:

• Appropriate expression of views and feelings mean that you say what you think and feel, but in a way that does not hurt or
offend others.
• Respect the feelings of others: When you show respect for the feeling of others, they will show respect for you and your
feelings.

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Life Skills

BUILDING AND SUSTANING

• How can you initiate, build

• Communication is the key for all relationship.

• Show love and support at all times.

What are the most common ways to communicate?

• It is when the person who you are talking to listens actively,

Importance of Effective communication

• Communication is key for all relationship.

Attitudes and values:

Appropriate expression of views and feelings:

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