Customer

Service
Support
Business Plan
Here is where your presentation
begins
Contents of this template
You can delete this slide when you’re done editing the presentation

To view this template correctly in PowerPoint, download and install the fonts we
Fonts
used

An assortment of graphic resources that are suitable for use in this

Used and alternative resources
presentation

Thanks slide You must keep it so that proper credits for our design are given

Colors All the colors used in this presentation

Icons and infographic resources These can be used in the template, and their size and color can be edited

Editable presentation theme You can edit the master slides easily. For more info, click here
For more info: You can visit our sister projects:
SLIDESGO | BLOG | FAQs FREEPIK | FLATICON | STORYSET | WEPIK |
VIDEVO
Table of contents

01 02 03
Business Company Market
plan description analysis

04 05 06
Products Mk & sales Financial
or services strategy projections
Executive
summary
Our business plan outlines the strategy for [company
name], a [legal structure] that provides
[products/services] to [target market]. Our mission is
to [goal of the company]

The market analysis shows that there is a high

demand for our products/services in the industry. We
have identified key competitors and believe we can
differentiate ourselves through our unique selling
propositions (USPs)
 01
Business plan
Company description

History and vision

Provide a brief history of your company, including
when it was founded and its evolution over time.
Then, describe your company's vision for the future
and its long-term objectives

Management team
Describe the key members of your team, their roles
and responsibilities, and their relevant industry
experience. Highlight any unique skills or
qualifications that set your team apart from
competitors to establish credibility with potential
investors or partners
Market analysis

Overview Target market Landscape

Provide a brief overview of Describe your target Analyze the competitive
your industry, including its customer segment(s) in landscape for your
size and growth trends. detail, including industry, identify key
Identify key players in the demographics and competitors and their
market and any regulatory psychographics, and strengths and weaknesses.
or technological changes explain why they represent Then, you can explain how
that could impact your an opportunity for your you plan to differentiate
business or company product or service yourself and your business
from them
Products or services
Descriptions Pricing strategy
Provide a detailed description of Discuss your pricing strategy,
your products or services, including any discounts or
highlighting their features and promotions you offer. Explain
benefits. Use images or videos to how you arrived at your pricing
help illustrate your offerings model and why it is competitive

Development Customer support

Share any plans you have for Describe customer support
developing new products or services offered, including
services in the future. Explain technical support, training, and
how these offerings will address warranties/guarantees. Highlight
a need in the market and customer success stories to
differentiate from others demonstrate effectiveness
Marketing & sales strategy
Target
market Value Mk channels
Identify your target Clearly communicate Outline the channels
audience, including the unique value that you will use to reach
demographics, your product or service your target market,
psychographics, and provides to customers such
buyer personas compared as social media,
to competitors email marketing…

Sales process Analysis Goals

Describe how you plan Analyze the strengths Define key
to convert leads into and weaknesses of performance indicators
customers through your competitors in (KPIs) that measure
your sales process terms of their the success of your
products/services, marketing and sales
pricing strategy… efforts. Set specific
goals
$8,300,000
Budget for the new products/services of the company
Budget for this quarter
$1,000,000
Product development

$1,500,000
Marketing

$58,300,000
Talent acquisition

$81,000,000
Research

Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
Revenue information
Q1 Q2 Q3 Q4 Total
Product sales $50,000 $60,000 $75,000 $90,000 $275,000

Labor $20,000 $24,000 $30,000 $36,000 $110,000

Salaries $15,000 $18,000 $20,000 $24,000 $77,000

Marketing $7,000 $8,000 $9,000 $10,000 $34,000

Net income $24,500 $26,750 $28,000 $34,250 $113,500

Rent $5,000 $5,000 $5,000 $5,000 $20,000

Utilities $1,500 $1,750 $2,000 $2,250 $7,500

Mockup
A mockup provides a visual
representation of your product or
service, allowing investors or
stakeholders to better understand
what you're offering and how it works
Business plan timeline

Research and Start-up phase Growth phase Partnership

planning

Product expansion Scaling phase Innovation phase Exit strategy

planning
Canvas infographic
Key partners Key activities Value propositions Relationships Segments

Identify Identify key Define what sets your Determine how Define specific
important activities that business apart from you will interact target
partners for create value for competitors with customers customer
your business customers groups

Key resources Channels

Identify Determine how

important you will reach
resources needed and engage with
for your business customers

Cost structure Revenue streams

Identify fixed and variable costs Define sources of revenue for your business
associated with the business
My business strategy
Attractive business
model

Growth and
Reorientation
High competitive

expansion strategy

Low competitive
strength

strength
Reduction or
Maintenance and
elimination
protection strategy
strategy

Unattractive business
model
Target infographic
Demographics Behavior Locations

Age 25-50 years old

● They may be
interested in personal
Gender Male and female and professional
development, as they
are both employees
Occupatio Employees and students
n and students
● They may be tech-
Family Single and married savvy and use
situation people technology to
streamline their work
and personal life Region Various
Income $50,000/year
Area Urban

Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
Organizational chart
CEO

CTO CFO

Director of
Director of IT Controller Treasurer
HR

Systems
Accounting Financial Accounts
administrato IT manager
manager analyst payable
r
Market size infographic

$5 M $20 M $100 M

$5 M $20 M $100 M
"The market for "The research indicates "With the innovative
[product/service] is that the market for approach and unique
currently valued at $5 product is projected to features, we aim to
million" reach $20 million by next capture a significant
year" portion of the $100
million"
Thanks!
Do you have any
questions?
youremail@freepik.com
+34 654 321 432
yourwebsite.com

CREDITS: This presentation template was

created by Slidesgo, and includes icons by
Flaticon, and infographics & images by
Freepik
Please keep this slide for attribution
Icon pack
Alternative resources
Did you like the resources on this template? Get them for free on these websites:

Photos
● Call center flat icons set with online consultation and questions answering scenes isolated v
ector illustration
● Contact us flat girl background
● Flat illustration man customer support
Resources
Did you like the resources on this template? Get them for free on these websites:

Photos
● AI-generated images by Freepik AI Image Generator
● Medium shot colleagues working at desk

Vectors
● Call center infographics set with online support and chat bot symbols vector illustration
● Call center flat icons set with consultants helping customers isolated vector illustration

Icon pack
● Icon Pack: Communication | Filled
 Instructions for use
If you have a free account, in order to use this template, you must credit Slidesgo by keeping the Thanks slide. Please
refer to the next slide to read the instructions for premium users.

As a Free user, you are allowed to:

● Modify this template.
● Use it for both personal and commercial projects.

You are not allowed to:

● Sublicense, sell or rent any of Slidesgo Content (or a modified version of Slidesgo Content).
● Distribute Slidesgo Content unless it has been expressly authorized by Slidesgo.
● Include Slidesgo Content in an online or offline database or file.
● Offer Slidesgo templates (or modified versions of Slidesgo templates) for download.
● Acquire the copyright of Slidesgo Content.

For more information about editing slides, please read our FAQs or visit our blog:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school
 Instructions for use (premium users)
As a Premium user, you can use this template without attributing Slidesgo or keeping the "Thanks" slide.

You are allowed to:

● Modify this template.
● Use it for both personal and commercial purposes.
● Hide or delete the “Thanks” slide and the mention to Slidesgo in the credits.
● Share this template in an editable format with people who are not part of your team.

You are not allowed to:

● Sublicense, sell or rent this Slidesgo Template (or a modified version of this Slidesgo Template).
● Distribute this Slidesgo Template (or a modified version of this Slidesgo Template) or include it in a database or in
any other product or service that offers downloadable images, icons or presentations that may be subject to
distribution or resale.
● Use any of the elements that are part of this Slidesgo Template in an isolated and separated way from this
Template.
● Register any of the elements that are part of this template as a trademark or logo, or register it as a work in an
intellectual property registry or similar.

For more information about editing slides, please read our FAQs or visit our blog:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school
 Fonts & colors used
This presentation has been made using the following fonts:

Sora Bold
(https://fonts.google.com/specimen/Sora)

Catamaran Medium
(https://fonts.google.com/specimen/Catamaran)

#000000 #f7ecdc #3f5a6b #a5c4be

#f38681 #ffc0c0 #ffffff

 Storyset
Create your Story with our illustrated concepts. Choose the style you like the most, edit its colors, pick
the background and layers you want to show and bring them to life with the animator panel! It will
boost your presentation. Check out how it works.

Pana Amico Bro Rafiki Cuate

 Use our editable graphic resources...
You can easily resize these resources without losing quality. To change the color, just ungroup the resource and click
on the object you want to change. Then, click on the paint bucket and select the color you want. Group the resource
again when you’re done. You can also look for more infographics on Slidesgo.
 JANUARY FEBRUARY MARCH APRIL MAY JUNE

PHASE 1

Task 1

Task 2

PHASE 2

Task 1

Task 2

JANUARY FEBRUARY MARCH APRIL

PHASE 1

Task 1

Task 2
 ...and our sets of editable icons
You can resize these icons without losing quality.
You can change the stroke and fill color; just select the icon and click on the paint bucket/pen.
In Google Slides, you can also use Flaticon’s extension, allowing you to customize and add even more icons.
Educational Icons Medical Icons
Business Icons Teamwork Icons
Help & Support Icons Avatar Icons
Creative Process Icons Performing Arts Icons
Nature Icons
SEO & Marketing Icons