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Step by Step NDP-D Account Creation V2

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Step By Step NDP-D Account

Creation

Feras Abuzetun
Date: 3rd Apr, 2022

1 © 2018 Nokia Nokia Internal Use


Explanation of the Applications / Services available for access
Nokia end users are offered access to the different portals/ applications based on their needs:
• Nokia Support Portal offers easy and secure access to various services such as product documentation, software
downloads and case handling along with many others for Nokia Customers.
• Nokia Partner Portal provides access to the relevant knowledge resource and tools for system integrators, value-
added resellers, distributors, indirect resellers, and service providers acting as resellers who have an active Partner
Agreement or other legal agreement with Nokia.
• The Nokia Supply Chain Portal is a web-based technical platform that integrates Nokia organizations, trading
partners, and eMarket places to create realtime global visibility and decision-making control over the virtual supply
chain. The SC Portal is a gateway to information, applications, global data and defines common processes across
Nokia's virtual trading community.
• Nokia 'Learning & Development Hub' is a Training Portal available to Nokia registered customers, partners and
employees to launch and track training.
• Nokia Deploy (NDPd) is a deploy application used for Project and Implementation purposes.
• Cover and EEPT tools are used for business transactions such as orders, order changes, order confirmations, and
invoices.
• TS Helper
• EMS Price Management Application tool (EPMA) is a global tool to support price management for all assembled items
purchased. The Portal tool is the web-based application that allows for on-line collaboration of data analysis and
approvals with the EMS teams.
Nokia Internal Use
Smoother navigation and access to support

Access to the portal login page


Mechanism introduced to allow
Access to the portal login page user to return to the page where
the registration process was
Access to the portal login page initiated.

Link to General FAQ


Easier access to support
Link to Registration QRG provided throughout the
registration pages
Link to portal support email

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Registration
2
Start your registration
1

If you are looking to access Support Portal, Supplier


Access or Other Services begin at
https://customer.nokia.com/
1. select Support Portal
2. Click Login
3. A) Click New User

3A
If you are looking to access Partner Portal begin at
https://www.partners.nokia.com/s/ and start from step
3. A) Click New User

If you are looking to access Training Portal only


begin at https://nokialearn.csod.com/ and start
from step 3B
3. B) Click Register for Access

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Registration
Fill in Portal Registration page... 1/2

4. Fill in the fields on the Portal Registration page – use


your official work email address

5. Click "Send OTP" .


- This will display additional information on the page and a
text field to input the "One Time Password".

Note: Leave the browser window open while you receive the
One Time Password via email. If you close your browser
before the registration process is complete, you will need to
start over.

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Registration
Fill in Portal Registration page... 2/2

6.You will receive an email from


portal.support@nokia.com containing a
One Time Password. If you don’t find the OTP email in
your inbox, please check your spam folder – it may
have accidentally been sent there. Highlight
and copy the OTP from the email and enter it on
the Portal Registration page.

7. Click the "Verify and Continue" button for


authentication.

Note: If you have not received the OTP or need a


new one, choose “Click here” to resend it

Nokia Internal Use


Registration
Fill in Account Request Form... 1/3
Account request steps differ depending on the Access Selection.

1. Select the Application you need access to.


Note: In case of "Supplier Access" and "Other Services", additional Service Selection menu is displayed where you will need to
further select the service that you require.
After selecting the application/service, you will be prompted (pop-up window) with a short description of the chosen
Application. Click "OK" to continue. If the displayed application is not correct, you still have the option to re-select another
application.
IMPORTANT - For NDPd, please select Nokia Deploy in
Service Selection

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Registration
Fill in Account Request Form... 2/3
2. Indicate if you need access to Nokia training portal.
Selecting “no” does not stop you from requesting access
to the Nokia training portal in the future.
2
Note exceptions: This step is not visible for users
registering to Partner Portal or Training Portal, as
training is enabled for these by default, nor for users
requesting access to TSHelper or EPMA, as training is 3
not available for these service selections.
3. Select your company name
• If the system can match your email domain to a
company name already in the Nokia database, it will
display the corresponding company names in the
dropdown list
• If you cannot find your company name from the list,
choose the option Load Others. Then, choose the
country of the company and the name of the
company you work with
• If you still cannot find it in the list, choose Other,
and a text field will be displayed for you to input
your company name. In this case, it is also
mandatory to add your Nokia contact person email
address Nokia Internal Use
Note exceptions: This step is not visible for TSHelper
Registration
Fill in Account Request form... 3/3 4

4. Add your Nokia Contact Person email 5


address.
5. Accept the terms of use (default selection).
6. Complete the contact information section.
Provide your business address and make sure
all fields have been filled in accurately. 6

7. Click "Submit".

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Registration
Emails containing portal URL, Username and Password

You will receive


a confirmation
email from
portal.support@nokia.com
after you have
completed registration.

When your account is


ready, you will receive
emails containing your
username and your initial
password.

Note: Manual approval may


take up to five business days (if
auto-approval is not enabled).
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Logging on
Reset initial password
1. Use the URL received by email to login to the portal

2. Enter your username and initial password that


you received in separate emails

3. On first login, you must reset your password


from the initial password that was assigned by
the system. The system will automatically prompt
you to do this.
Follow the requirements for your new password
as shown on the page and click "Change
Password"

4. The system will direct you to the portal

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NDP-D Account Creation

1. Use Chrome or Firefox Browser.


2. Go To https://nokia-central.siteforge.com/ Then Follow The Below:

1- Fill in your
registered email
address

2- Fill in your NOLS 5 – Once you receive the above massage or you get a successful login it means that all the
3- Click Log in Account Password previous steps has been done correctly, now update your user creation master data with either
(OK or UnAuth) and once the data are completed to all your team members send it to Nokia

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