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EBay

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CASE ANALYSIS

Meg Whitman, CEO of EBay Inc.


PRESENTED BY : Mariam Jassim Qanad 200800162 Haya Alkuwari (Group #5) 200800588

OVERVIEW :
EBay history EBay Profit and Transaction Globalization Strategy Driving Forces of online business SWOT Analysis of Ebay Meg Whitman Meg Whitman leadership style

What is EBay
1995 1998

EBay Profit and Transaction


1.EBay maximize profit from their fees US newest law, they do not have. 2 tax to seller located outside

EBay choose China and India to.2 . expand

But EBay failed to expanded in. 2 Thailand, Japan and New Zealand

Why EBay failed to expanded in some countries ?


Because competitor company are

By 2008 eBay had acquired leading auction Web sites in 23 countries .

Driving Forces of online business


A. Growing use of the internet B. Increasing globalization C. Technological changes D. Changes in the long-term industry growth rate

The SWOT Analysis of EBay


SWOT Analysis definition

Strong and trusted brand name High product quality and safety Highly skilled management Strong financial state Not very effected by economics trends

Potential system breakdowns eBay can be


abused by people with illegal or fraudulent intents

: International growth - especially in the The SWOT Analysis of China and India power economies EBay
Challenging phone companies market share through Skype

Yahoo, Amazon.com and Google product developments Increase in external illegal activities.

Meg Whitman

Megs Major changes ::


She organized the company by spilt it into 23 business classes Adds 35000 sub-classes Changes in the management team The purchase of Skype

EBay before & After Meg Whitman


Before meg Number of Employees 22 Annual Revenues 22222 After meg millions 2 billions 2

Applying the Contemporary Models of Leadership over Meg Whiteman


Transactiona l leadership Charismatic leadership

Authentic leadership

Transformatio nal leadership

The company as whole embrace creativity and innovation Ebay always introduce new comers to the company philosophy to make them more relaxed Meg love to challenge her follower assumption by trying to think out of the box She transform EBay from online auction to much bigger general purpose shopping destination

Transformational leadership and meg

Transaction leadership and Meg Whitman


Transactional leadership involve directing other & setting clear goal for them Meg Whitman pays attentions for details She always carving statistics & facts about the company She founded new sections & she hired new employees and mangers to mange them

Authentic leadership and Whitman:

Employees at eBay reaction to Meg Whitmans leadership style :

References
EBay's history - know your roots!". Ecommerce Journal.. Retrieved 201112-25 Hellriegel D., & Slocum Jr., J. W. (2010). Organizational Behavior. How did eBay start?, About.com. Retrieved on 2011-12-26

Houser, Daniel and John Wooders. 2000. Reputation in Auctions: Theory, and Evidence from eBay.Working paper, University of Arizona. Meg Whitman Biography". Encyclopedia of World Biography. Retrieved Dec 30, 2011.

www.Ebay.com

QUESTIONS &ANSWERS?

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