Demand Management
Demand Management
Demand Management
What is demand management? Is it just managing the forecasts? Involves setting marketing and sales plans based on projected demand and available product. Why only marketing and sales plans? Is demand management carried out at regional basis?
Market growth/decline: increase/decrease in consumption of product by existing or new customers Stealing share: when customers substitute the firms product for competitors product Forward purchasing: customer move up the future purchase.
Involves generating demand forecasts based on various historical and other pertinent information, it allows the users to analyze the impact of promotions, new product introductions, and other business plans
Demand uncertainty
The forecast is wrong But what about economy, trends, fads how do we accommodate them, are they a part of forecasts. The longer the forecast horizon, the worst the forecast Aggregate forecasts are more accurate.
Where to Focus
Labor Rs.700,000 Operating cost elements Sales Rs.5,000,000 Minus Cost of Goods Sold Rs.3,800,000 (Rs.3,685,000) Plus Net income Rs.400,000 (Rs.515,000) Divided by Sales Rs.50,00,000 Profit margin 8% (10.3%) Materials Rs.2,300,000 (Rs.2,185,000) Overhead Rs.800,000
Multiply
Inventories Rs.500,000 (Rs.475,000) Account receivable Rs.300,000 Assets Current assets Rs.1,100,000 (Rs.1,075,000) Plus
Sales Rs.5,000,000 Divided by Total assets Rs.4,000,000 (Rs.3,975,000) Asset turnover rate 1.25 (1.26)
Cash Rs.300,000
2% 33% 37% Supply Var iance Demand Var iance Minimum St ock Pr ocess var iance
28%
Demand Management
Demand Planning
1,331 units
1,464 units
Retailer
Wholesaler
Manufacturer
Supplier
Safety Stock
+ 10%
+ 10%
+ 10%
+ 10%
1,100 units
1,100 units
Retailer
Wholesaler
Manufacturer
Supplier
Safety Stock
+ 10%
But how?
Reducing uncertainty: centralizing demand information, by giving each stage of supply chain complete information on customer demand. Reducing variability: cutting off on price promotions
Types Order lead time: time to produce and ship the item Information lead time: time taken to process an order How to reduce? Cross docking EDI electronic data interchange
Strategic partnerships
This is done by the way information is shared, System itself determines how much inventory to keep and order.