Technical Consulting

SDSC Consultants have experience in computational science and engineering on a variety of vector and parallel platforms. Our consultants are available to assist users with issues related to SDSC computational resources. Users are encouraged to investigate our 'Helpful Tools' section before submitting questions to SDSC Consulting:

• User Guides - for all SDSC machines, information for new users, advanced programming articles.
• Submit a Ticket to consult@sdsc.edu 9am - 5pm Pacific Standard Time.

To help us better answer your question, please have the following details ready when contacting SDSC Consulting.

• Your SDSC username (PLEASE DO NOT SEND YOUR PASSWORD)
• The SDSC resources you are using
• The software (compiler, application, library, etc.) you are using, including any options/arguments
• What you are trying to accomplish and how you are trying to accomplish it
• The exact error message or output you receive

Other Places To Find Help

ACCESS for National HPC Systems

Starting September 1, 2022 the Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program provides support, including a help desk ticketing system.

Research IT Services

Academic researchers at UC campuses may also benefit from the UCSD Research IT Services program, which provides in part:

• IT facilitation and consulting services
• System integration for demos and proofs of concept
• Pre-award and post-award support for research computing