I've been online since the early 1990s, having discovered CompuServe before Marc Andreessen launched Mosaic at the University of Illinois in 1993. As an information junkie, I thought I'd died and gone to heaven. And that was before the web!
As a communications professional who speaks tech, I've helped organizations like AT&T, About.com, Boeing and King County Elections tell their stories. I've also helped students master digital skills ranging from coding websites to writing for the web, from understanding how "social media" work (and why today's buzzword is a bit of old news) to seeing the economic disruption that digital technology carries in its wake. Always while putting the custome...