Community software with proven results

Give like-minded customers and partners a safe space to connect, self-serve, and engage for service & support

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Khoros powers the communities  that power the world

300

of the world’s most vibrant communities
1.8B

community site visits a year
4x

more traffic than competitors

Learn from the experts

Value-packed guides, templates, tipsheets, and more – all in one place

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Real communities, real impact

When communities thrive, results follow

$500M

saved per year via self-service
2-5x

more revenue from engaged members
25%

NPS lift from community visitors

SOLUTIONS

Khoros Communities

Powerful communities built to last

No matter who a community serves, it must be a place to find information, share ideas, get answers, and engage in meaningful dialogue. Only Khoros provides the software and expertise enterprises need to build world-class communities faster, with far fewer resources.

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SOLUTIONS

Khoros Service

Excellent automation and digital service, no exceptions

Customers expect seamless, 24x7, omni-channel service. Enterprises need to improve support and cut costs. Only Khoros delivers an AI-powered solution that enables enterprises to build more automation and equip agents with a single place to resolve cross-channel inquiries.

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SOLUTIONS

Khoros Social Media Management

Social media marketing made simple

It’s not easy to manage a major brand’s social media strategy. Only Khoros provides purpose-built software to bring global social media accounts, campaigns and teams into one place so teams can execute cross-channel campaigns faster — without the headache or risk.

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CUSTOMER SUCCESS

“One of the most useful things about a community is that posts continue to live on. For example, a solution posted in 2021 will continue to benefit users with a similar question in 2023 and beyond.”

BRIUANA GREEN
Community Moderator

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“After successfully piloting and achieving business objectives, obtaining a positive ROI, and receiving favorable feedback from our user base, senior executives readily invested in the Community without opposition.”

IMAD DAOUD
Senior Manager, Digital Support

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“Building a chatbot was new to us, but we’re learning quickly, with support from Khoros.”

ANNE GODTS
Customer Excellence Manager

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“Midco’s goal is to handle 75% of customer interactions digitally or through self-help options. Khoros helps us make it easy for customers to reach Midco in whichever way is most convenient for them.”