For Hosts considering installing residential elevators or who have already done so, it’s important to be aware of safety guidance from the Consumer Product Safety Commission (CPSC) on how to protect against gaps within residential elevators. Review the CPSC’s advisory and guidance.
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If there’s an emergency in progress, please contact local emergency services or law enforcement authorities for assistance.
For other safety issues, we’re available 24 hours a day. Read more about how to contact us in our Help Center.
We take threats of suicide and self-harm very seriously and may reach out to authorities to request a wellness check if we are notified that there is an imminent safety risk.