ECTF (the Enterprise Computer Telephony Forum) was formed in1995 by telephony equipment and software suppliers toimprove the interoperability of various vendors’ CT solutions.Until ECTF was formed, the computer telephony industry was analphabet soup of competing software and hardware platforms.ECTF has sought to improve this situation, and to enhancethe “scalability” of CT standards so that telephony systemsserving the needs of small businesses as well as large, multinationalcorporations can be built using the same technology.
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