research-article

"It's More of a Mindset Than a Method": UX Practitioners' Conception of Design Methods

Author:

Colin M. GrayAuthors Info & Claims

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

Pages 4044 - 4055

https://doi.org/10.1145/2858036.2858410

Published: 07 May 2016 Publication History

Abstract

There has been increasing interest in the work practices of user experience (UX) designers, particularly in relation to approaches that support adoption of human-centered principles in corporate environments. This paper addresses the ways in which UX designers conceive of methods that support their practice, and the methods they consider necessary as a baseline competency for beginning user experience designers. Interviews were conducted with practitioners in a range of companies, with differing levels of expertise and educational backgrounds represented. Interviewees were asked about their use of design methods in practice, and the methods they considered to be core of their practice; in addition, they were asked what set of methods would be vital for beginning designers joining their company. Based on these interviews, I evaluate practitioner conceptions of design methods, proposing an appropriation-oriented mindset that drives the use of tool knowledge, supporting designers' practice in a variety of corporate contexts. Opportunities are considered for future research in the study of UX practice and training of students in human-computer interaction programs.

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Cited By

Pandey PKaur KThakhur SNegi S. D(2024)Human-Computer Interaction in Cloud SystemsInternational Journal of Innovative Science and Research Technology (IJISRT)10.38124/ijisrt/IJISRT24APR2358(3282-3287)Online publication date: 18-Jun-2024
https://doi.org/10.38124/ijisrt/IJISRT24APR2358
Kang DRzeszotarski J(2024)Challenges and Opportunities for Tool Adoption in Industrial UX Research CollaborationsProceedings of the ACM on Human-Computer Interaction10.1145/36869828:CSCW2(1-27)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686982
Chivukula SGray CLi ZPivonka AChen J(2024)Surveying a Landscape of Ethics-Focused Design MethodsACM Journal on Responsible Computing10.1145/36789881:3(1-32)Online publication date: 17-Jul-2024
https://dl.acm.org/doi/10.1145/3678988
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Index Terms

"It's More of a Mindset Than a Method": UX Practitioners' Conception of Design Methods
1. Human-centered computing

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cover image ACM Conferences

CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems

May 2016

6108 pages

ISBN:9781450333627

DOI:10.1145/2858036

General Chairs:
Jofish Kaye
Yahoo
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Allison Druin
University of Maryland / National Park Service
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Program Chairs:
Cliff Lampe
University of Michigan
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Dan Morris
Microsoft
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Juan Pablo Hourcade
University of Iowa

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Published: 07 May 2016

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Cited By

Pandey PKaur KThakhur SNegi S. D(2024)Human-Computer Interaction in Cloud SystemsInternational Journal of Innovative Science and Research Technology (IJISRT)10.38124/ijisrt/IJISRT24APR2358(3282-3287)Online publication date: 18-Jun-2024
https://doi.org/10.38124/ijisrt/IJISRT24APR2358
Kang DRzeszotarski J(2024)Challenges and Opportunities for Tool Adoption in Industrial UX Research CollaborationsProceedings of the ACM on Human-Computer Interaction10.1145/36869828:CSCW2(1-27)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686982
Chivukula SGray CLi ZPivonka AChen J(2024)Surveying a Landscape of Ethics-Focused Design MethodsACM Journal on Responsible Computing10.1145/36789881:3(1-32)Online publication date: 17-Jul-2024
https://dl.acm.org/doi/10.1145/3678988
Gray CToombs A(2024)Themes, Lenses, and Materials: Three Perspectives on HCI Program DevelopmentProceedings of the 6th Annual Symposium on HCI Education10.1145/3658619.3658622(1-5)Online publication date: 5-Jun-2024
https://dl.acm.org/doi/10.1145/3658619.3658622
Das MStangl AFindlater L(2024)"That comes with a huge career cost:" Understanding Collaborative Ideation Experiences of Disabled ProfessionalsProceedings of the ACM on Human-Computer Interaction10.1145/36410188:CSCW1(1-28)Online publication date: 26-Apr-2024
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Shukla PNaik SObi IBui PParsons P(2024)Communication Challenges Reported by UX Designers on Social Media: An Analysis of Subreddit DiscussionsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650881(1-6)Online publication date: 11-May-2024
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Gray CObi IChivukula SLi ZCarlock TWill MPivonka AJohns JRigsbee BMenon ABharadwaj A(2024)Building an Ethics-Focused Action Plan: Roles, Process Moves, and TrajectoriesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642302(1-17)Online publication date: 11-May-2024
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Nimkoompai AChotirat SNuchitprasitchai S(2024)Student-Centered Learning in HCI/UX/UI Framework: The Thai Experience2024 8th International Conference on Information Technology (InCIT)10.1109/InCIT63192.2024.10810571(121-126)Online publication date: 14-Nov-2024
https://doi.org/10.1109/InCIT63192.2024.10810571
Guerino GNogueira VScapim GAlexandre MGomes SLeal GBalancieri R(2024)Wireflows in Action: A Case Study on Non-UX Professionals' Perceptions of Using a UX Technique2024 L Latin American Computer Conference (CLEI)10.1109/CLEI64178.2024.10700197(1-9)Online publication date: 12-Aug-2024
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Visescu ILárusdóttir MChoi W(2024)Exploration of UCD Practice LimitationsInteracting with Computers10.1093/iwc/iwae046Online publication date: 10-Oct-2024
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