research-article

I Remember You!: Interaction with Memory for an Empathic Virtual Robotic Tutor

Authors:

Srini Janarthanam,

Mary Ellen Foster,

Lynne HallAuthors Info & Claims

AAMAS '16: Proceedings of the 2016 International Conference on Autonomous Agents & Multiagent Systems

Pages 931 - 939

Published: 09 May 2016 Publication History

Abstract

We present a study that investigates the effect of incorporating memory in the interaction for a virtual robotic tutor in terms of helping children achieve a pedagogical goal and the perceived likeability and empathy of the tutor. The domain is a virtual robotic tutor who is guiding and helping learners through a mobile Treasure Hunt exercise that tests their map reading skills. The contribution described in this paper is the discovery that incorporating 'memory' through utterances that recall events from previous interactions significantly increases the learner's ability to perform a pedagogical task. However, the virtual tutor with memory was perceived as less likeable and the instructions given as harder to follow than with a virtual tutor without memory. In addition, there was a significant drop in perceived empathy. This work has a large potential influence in the field of interaction design for agents as one cannot blindly add in human-like features, such as, memory that improve task performance without considering the potential detrimental effects to the perceived empathy and likeability.

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Cited By

Zhao ZMadaio MPecune FMatsuyama YCassell JAndre EKoenig SDastani MSukthankar G(2018)Socially-Conditioned Task Reasoning for a Virtual Tutoring AgentProceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems10.5555/3237383.3238143(2265-2267)Online publication date: 9-Jul-2018
https://dl.acm.org/doi/10.5555/3237383.3238143
Leite IPereira ALehman JBlikstein PAbrahamson D(2017)Persistent Memory in Repeated Child-Robot ConversationsProceedings of the 2017 Conference on Interaction Design and Children10.1145/3078072.3079728(238-247)Online publication date: 27-Jun-2017
https://dl.acm.org/doi/10.1145/3078072.3079728

Index Terms

I Remember You!: Interaction with Memory for an Empathic Virtual Robotic Tutor
1. Computing methodologies
  1. Artificial intelligence
    1. Distributed artificial intelligence
      1. Intelligent agents
    2. Natural language processing
      1. Discourse, dialogue and pragmatics
2. Human-centered computing
  1. Interaction design
    1. Interaction design theory, concepts and paradigms

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Information

Published In

cover image ACM Other conferences

AAMAS '16: Proceedings of the 2016 International Conference on Autonomous Agents & Multiagent Systems

May 2016

1580 pages

ISBN:9781450342391

General Chairs:
Catholijn M. Jonker
TU Delft, Netherlands
,
Stacy Marsella
University of Southern California, USA
,
Program Chairs:
John Thangarajah
RMIT University. Australia
,
Karl Tuyls
University of Liverpool, UK

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IFAAMAS

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SIGAI: ACM Special Interest Group on Artificial Intelligence

Publisher

International Foundation for Autonomous Agents and Multiagent Systems

Richland, SC

Publication History

Published: 09 May 2016

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EU FP7

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AAMAS '16

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AAMAS '16: International Conference on Agents and Multiagent Systems

May 9 - 13, 2016

Singapore, Singapore

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AAMAS '16 Paper Acceptance Rate 137 of 550 submissions, 25%;

Overall Acceptance Rate 1,155 of 5,036 submissions, 23%

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Cited By

Zhao ZMadaio MPecune FMatsuyama YCassell JAndre EKoenig SDastani MSukthankar G(2018)Socially-Conditioned Task Reasoning for a Virtual Tutoring AgentProceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems10.5555/3237383.3238143(2265-2267)Online publication date: 9-Jul-2018
https://dl.acm.org/doi/10.5555/3237383.3238143
Leite IPereira ALehman JBlikstein PAbrahamson D(2017)Persistent Memory in Repeated Child-Robot ConversationsProceedings of the 2017 Conference on Interaction Design and Children10.1145/3078072.3079728(238-247)Online publication date: 27-Jun-2017
https://dl.acm.org/doi/10.1145/3078072.3079728

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