Parcel Panel Order Tracking

Name: Parcel Panel Order Tracking
Brand: Channelwill
Rating: 5.0 (3987 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (3,987)
Developer: Channelwill

View demo store

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and deal with exceptions before customers complain. Auto-send shipping notifications to keep customers informed. Create a branded & multilingual tracking page with abundant custom elements, no need to answer "Where is my order?". Drive more sales with a smart upsell system. Get powerful analytics and take action to optimize shipping solutions. Hide all Chinese origin with 1 click, perfect for dropshipping. Need help? Contact us via online chat or email, we are 24/7.

Smart dashboard, track your order in 1 go, push parcel tracking info to PayPal.
Engage your customers through seamless ParcelPanel shipping notifications.
Branded order lookup page with abundant custom elements, no more WISMO tickets.
Perfect for dropshipping app, easily hide all Chinese origin with 1 click.
Even better, smart upsell system, powerful analytics, and 24/7 customer support.

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, and Portuguese (Portugal)

Works with

Shopify Flow, Checkout, Loox, Klaviyo, Judge.me, PageFly, Gorgias, Yotpo

Pricing

Free

20 orders per month
Access to 1100+ carriers
Real-time tracking
Branded tracking page
Smart dashboard
Basic analytics
Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

200 orders per month
Estimated delivery date
Custom shipment status
Smart marketing channels
Shipping notifications
Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

2,000 orders per month
Automatic translation
CSV&PDF export
Klaviyo, Omnisend, Gorgias, Zendesk & PayPal integration
Developer API & Webhook

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

25,000 orders per month
Dedicated tracking channel
Custom integrations
Customer success manager
Dedicated onboarding & priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3,987)

Overall rating

Counts per rating level

97% of ratings are 5 stars
3.9K
2% of ratings are 4 stars
90
0% of ratings are 3 stars
16
0% of ratings are 2 stars
2
0% of ratings are 1 stars
15

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its efficient order tracking and customer service enhancements. It's noted for its easy setup, user-friendly interface, and customizable tracking page that elevates brand image. The free plan is especially beneficial for new or growing businesses. Customer support, with mentions of team members like Ria, Donna, and Jessica, is highlighted for its responsiveness and helpfulness in resolving issues and customizing the tracking experience.

July 16, 2024

Works as described and is well priced. Easy to install and adjust for your needs. Customer service is responsive and very helpful. Highly Recommend.

Tymber Gear

Australia

Over 3 years using the app

July 29, 2024

It's a very good app, and if you need assistance, you can contact them. They are very responsive and have always helped me.

Retro Worlds

France

Almost 3 years using the app

July 8, 2024

This app is truly amazing! I encountered an error and contacted customer service. They responded quickly and were incredibly friendly and helpful in resolving the issue. While the app’s performance is important, I believe that the effort to resolve problems is equally crucial. For this reason, I want to give a 5-star review. Thank you!

Retro Mingle

Australia

6 months using the app