Be Roma Reviews

337  Excellent
TrustScore 5 out of 5

4.9

In the Handbags Shop category

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Reviews4.9

337 total


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Rated 5 out of 5 stars

Incredible customer service

I placed my order with the wrong color. Contacted them a day later to see if it was possible to change the color, and they did without any issues despite my initial bag already being processed. Very impressed with their customer service 10/10.

Date of experience: November 13, 2024


Rated 5 out of 5 stars

This was my first time using Beroma

This was my first time using Beroma. Honestly I had never heard of them until I was recommended by a friend. I am impressed with the quality of my bag and with the caring service from Emily. Will definitely buy again!

Date of experience: November 13, 2024


Rated 5 out of 5 stars

No risk shopping

Everything was as promised. The outer packaging box was a bit dented, but other than that all was very well done. I now feel like I can make these purchases with no risk.

Date of experience: November 15, 2024


Rated 5 out of 5 stars

Quick on getting the product shipped

Quick on getting the product shipped. Delivery was a bit long at 10 days but all items received safely, packed with care, and the best part is the quality, even better than I hoped for. I already placed another order earlier today, looking forward to working with this company.

Date of experience: November 04, 2024

Reply from Be Roma

Hi Raquel,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Always reliable!

Always reliable! I've used this company several times and I've never been disappointed. It seems like they have improved their product quality even further. I applaud you all!

Date of experience: November 05, 2024

Reply from Be Roma

Hi Rose,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Everything smooth as always

I love this company. Apart from a little hiccup with one of my orders 6 months ago, everything since then has been flowless. I want to mention here Emily, who is a superstar and one of the reasons why I can't stop shopping with Be Roma.

Date of experience: November 06, 2024


Rated 5 out of 5 stars

Fabulous bag at a reasonable price

Fabulous bag at a reasonable price. This was my first time buying from Be Roma and I was delighted. Excellent communication throughout. My bag delivered fast, and I am really happy.

Date of experience: November 05, 2024

Reply from Be Roma

Hi Peggy,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

I've only had great experiences

I've only had great experiences with Be Roma. These guys are a cut above the rest. If you want top quality with great service, look no further because they always delivered the goods with me.

Date of experience: November 04, 2024

Reply from Be Roma

Hi Rebecca,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

My first experience

My first experience was great. The customer service is really professional and responds fast, shipping only took 10 days to Australia, and both my items were well packaged and of impressive quality. I will recommend this store to my friends.

Date of experience: October 30, 2024

Reply from Be Roma

Hi Ellie,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Honesty at last

I spoke to many sellers, all shady and some rude. With Be Roma on the other hand, everything is straightforward. They are professional, deliver on their promises, and both their products and service can't be faulted.

Date of experience: October 25, 2024

Reply from Be Roma

Hi Courtney,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Perfect shopping

From customer service to delivery, exactly what a customer calls perfection. Thanks ever so much xx.

Date of experience: November 08, 2024


Rated 5 out of 5 stars

The customer experience was amazing from end to end

The customer experience was amazing from end to end. The products I received were excellent. Grazie mille!

Date of experience: November 05, 2024

Reply from Be Roma

Hi Fabiana,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Loyal customer for one year

Be Roma is my top online store for designer items. It's always reliable and love interacting with Emily. Have been placing orders for a whole year and will continue to do so.

Date of experience: October 10, 2024

Reply from Be Roma

Hi Ashley,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We’ll pass your kind words onto Emily.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Great website!

Great website, almost always have what I'm looking for, and when they don't the excellent Alberto finds it for me. Highly rated store!

Date of experience: October 22, 2024

Reply from Be Roma

Hi Peitra,

Thank you so much for taking the time to share your exceptional feedback.

We sincerely appreciate your repeat business.

We’ll pass your kind words onto Alberto.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

My necklace and earrings arrived quickly

My necklace and earrings arrived quickly and are stunning. The most amazing gifts I have received in a long time and now I know where to get more.

Date of experience: October 28, 2024

Reply from Be Roma

Hi Odelette,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.


Rated 5 out of 5 stars

Everything arrived on time and quickly

I ordered three items and everything arrived on time and quickly. I read online that some buyers were experiencing delays with other sellers due to the holidays, not the case here. Reliable seller!

Date of experience: October 02, 2024

Reply from Be Roma

Hi Jillie,

Thank you so much for taking the time to share your exceptional feedback.

We look forward to serving you again in the near future.