Listers Timber Reviews

1,303  Excellent
TrustScore 5 out of 5

4.8

In the Garden Center category

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Reviews4.8

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Rated 3 out of 5 stars

Delivery

Requested delivery after a certain date due to holiday, this was confirmed from Listers by email. Guess what order arrived whilst I was away left on front garden. Luckily my son called to check the post so was able to move the order.

Date of experience: November 05, 2024


Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, as always the delivery was made with care, goods left in a neat pile in a sensible location as per the request. This is why I use Listers Timber. Great personal service.

Date of experience: November 03, 2024

Reply from Listers Timber

Hi Mark, Thank you for your 5 star review! we are happy to hear that you found our delivery super fast. our drivers are great at listening to delivery instructions and try and do the best for our customers when delivering! Thanks again and we hope to see you again soon!


Rated 5 out of 5 stars

What a friendly helpful timber yard

What a friendly helpful timber yard, everything I needed and an extremely professional team who helped me through an emotional DIY project I was attempting at home. Especially John in the yard who assisted me on a number of repeat visits. Nothing was too much trouble. I will definitely use Listers every time I need support with future projects.

Date of experience: October 21, 2024


Rated 5 out of 5 stars

Competetive prices

Always first class service with a big variety of goods and materials to choose from at very competetive prices. *****

Date of experience: November 06, 2024

Reply from Listers Timber

Thank you for taking the time to leave us feedback on your experience with us. We are so pleased to hear you appreciate our wide variety of goods and competitive prices. we work hard to ensure our customers have plenty of options at great value. your support means a lot to us and we cant wait to see you again soon!


Rated 5 out of 5 stars

Great value logs.

Had a recent order of hardwood logs,absolutely superb,quick delivery and great product,delivered by a very pleasant driver,will definately be getting some more,great value,thankyou.

Date of experience: October 30, 2024


Rated 5 out of 5 stars

Always helpful and reliable

Always helpful and reliable. Prompt and careful delivery of all items.

Date of experience: November 03, 2024

Reply from Listers Timber

Hi Joy, Thank you for your feedback we really appreciate it and glad our services met your expectations! Hope you order again from us soon many thanks everyone at Listers!


Rated 5 out of 5 stars

Very pleased with my purchase

Very impressed with the efficiency of ordering and delivering of the goods.
Very competitive pricing and excellent quality of goods supplied

Date of experience: November 07, 2024

Reply from Listers Timber

Hi Ron, Thank you so much for our 5 star review! we are thrilled to hear that you found our prices to be great we always strive to offer the best value to our customers. your feedback means a lot to us and we look forward to seeing you again soon.


Rated 5 out of 5 stars

Damaged items quickly replaced with no issues.

Ordered some concrete blocks and had them delivered, fair few damaged and after speaking to the office, they were more than happy to replace the whole lot and have them redelivered straight away. Cannot complain and had a quality service. Would highly recommend.

Date of experience: June 12, 2024


Rated 5 out of 5 stars

Absolute quality fence panels

Absolute quality fence panels, dove tailed cross members. Made panels before, from scratch bought timber, but needed 5 this time after strong winds in September 2023.Good delivery charge of £ 18, and driver loaded them out down the driveway. Above and beyond....would recommend Listers for all your timber needs! 5*, many thanks.

Date of experience: September 26, 2023

Reply from Listers Timber

Hi Michael, I’m so pleased you're happy with our fence panels! I’ve passed your feedback onto our team and I know they’ll be thrilled to hear how much you love the panels and our delivery service. Please let us know if there is anything else we can help you with. We look forward to helping you again in the future!


Rated 5 out of 5 stars

Great sales service ,timber was top…

Great sales service ,timber was top quality ,driver was brilliant and made sure it was dropped exactly where we wanted it .Order was complete with nothing missing,bought longer deck timber joist screws though as pack ones a little to short for my liking.

Date of experience: May 29, 2023

Reply from Listers Timber

Hi Jon, Thanks so much for sharing your experience with us. We hope to see you again soon. From everyone here at Listers Timber


Rated 5 out of 5 stars

Best timber supplier in Lincolnshire

The quality of Listers’ timber decking is twice that of B&Q and half the price… making it effectively FOUR times better ;)
Delivery was prompt and the driver helpful with placing the load.
Overall sourcing the materials for our fencing and raised beds from Listers was a very good experience!

Date of experience: October 09, 2023

Reply from Listers Timber

Thanks so much for your feedback Fergus! It makes our day hearing about how much our customers love our decking and the great service they’ve received from our delivery team. We have passed on your review to our team and look forward to seeing you in our store again.


Rated 5 out of 5 stars

The delivery was on time

The delivery was on time, and delivered by a very helpful and cheerful driver. Good quality product.

Date of experience: September 23, 2024

Reply from Listers Timber

Thank you so much for your kind words! we are thrilled to hear that your delivery was on time and that our driver made a positive impression. we are glad you like the product too!


Rated 5 out of 5 stars

Garden products

Purchased several items from Listers over the past eight years, and their products are of great quality.

Placed an order recently, and experienced a glitch, which they rectified in a timely fashion.

You can't fault the products, they are well made, and fabulous.

Date of experience: August 25, 2023

Reply from Listers Timber

Hi Violet, we are so happy that you had another great experience with us at Listers timber. Thank you for being a loyal customer for the past 8 years! From everyone at Listers Timber.


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, having placed my order I was called to check I had ordered the right wood ( I hadn't) so order was amended and as the correct product was cheaper I was refunded the difference. They could have easily just sent what I ordered but took the time to make sure. On delivery day everything was delivered by a wonderfully friendly and happy chap. The wood was exactly what i needed. Highly recommend and will definitely be using again.

Date of experience: March 20, 2023

Reply from Listers Timber

Thanks so much for sharing your experience with us Jane! We hope to see you again soon and hope you found our new website easy to use!


Rated 5 out of 5 stars

Easy to use web site for ordering

Easy to use web site for ordering. Helpful comments box to leave any messages regarding order.
Good, prompt delivery.
No problems. Ordered many times and always been a good experience. Thank you.

Date of experience: April 24, 2023

Reply from Listers Timber

Hi, We appreciate your feedback on our new website and our delivery services. Hope to see you again soon! Many thanks from everyone here at Listers Timber!


Rated 5 out of 5 stars

New Fence Panels

Was able to chat on line to verify the product. The price was reasonable compared to everyone else. Delivery was available for reasonable price. Panels arrived on time. The delivery driver was a pleasant chap. The panels are good quality. So I am a very happy man.

Date of experience: January 24, 2024


Rated 5 out of 5 stars

No fuss orderin* and paying online

No fuss orderin* and paying online. Received email quickly to say ready to collect. On arrival, given docket, drove into yard and assistant cut the pieces for me , loade and went. Perfect!

Date of experience: April 10, 2023

Reply from Listers Timber

Hi Carl, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes


Rated 3 out of 5 stars

Generally good quality products a bit…

Generally good quality products a bit disappointed that when I called and wanted to use my discount code I was told that I had to do it online , why on earth could the person just not put it through for me ?
One of the boards I was sent had a massive crack in it and now I have got to return it.
But on the whole good products and competitive rates.
The free delivery is a great idea perhaps you could make it permanent if some spends over say £100.

Date of experience: November 27, 2023

Reply from Listers Timber

Hi, unfortunately discount codes on our website are on a different system to discount codes used in the shop. If you send us a photo of the cracked timber we can have a look at swapping this for you. Apologies we couldn't make your experience a 5 star we will try our best to help solve your issue.

Kind regards,

Listers timber


Rated 5 out of 5 stars

Well happy.

materials delivererd on time as per usual.
helpful staff at the depot when ordering.
delivery driver goes out of his way to place materials
where you need them.
good all round company which offers competitive
prices on a vast selection of materials.

Date of experience: April 19, 2023

Reply from Listers Timber

Hi Jeff, Thank you for taking the time to review your experience with us at Listers Timber. We are glad that our team was very helpful and our prices were completive, we always strive to make our prices the best for our customers. Hope to see you again soon, Many thanks from everyone at Listers Timber!