Safety first — always

We empower over 50,000 organisations around the world to do their best work. And we couldn’t do it without their trust. So we put safety first. All day, every day.

Buyer Protection Program

When you buy a domain name, you’re automatically covered by our Buyer Protection Program. It works like this:

Step 1: You buy or lease the domain name
Has the seller accepted your offer? Or did you buy your domain straightaway? Either way, it’s about to be yours. We hold on to your payment for now. Time for the next step.
Step 2: We facilitate the transfer from the seller to you
After securing your payment, we first request the domain owner to transfer the domain name to us. Then we send you the tailored transfer instructions and assist you with the process to obtain the domain name.

Good to know: every domain extension (like .com) and registrar works a little differently. But rest assured, our Domain Transfer Specialists have got your back.
Step 3: After the transfer, we pay the seller
Now that the domain is officially in your hands, we pay the seller. And we’re done! Buyers pay no fees at Dan.com. The seller pays for our commission to handle the ownership transfer.

Need help after you’ve completed your purchase? We’re at your service. At no additional cost.

Your money is in safe hands

Secure payments

We have partnered up with Adyen.com, one of the biggest & most secure payment processors in the world.

Stellar track record

With over 8 years of experience in handling domain ownership transfers, our team knows how to prevent & resolve issues professionally.

What we do to protect you

Active fraud prevention

For all transactions, our system monitors and prevents fraud. We also manually review all transactions.

4 eyes on the job

We never deal with sensitive information or jump into action alone. In these cases, there are not 2, but 4 eyes on the job.

Employee screening

We only hire people we trust. We thoroughly screen every new employee for expertise, experience and integrity.

Hear from happy customers

Still have questions?

Do we encrypt data? How do we store passwords? Find answers in our Frequently Asked Questions.

Check our FAQ