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Yiting Guo

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2020 – today

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2024
[j2]
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  - journals/dss/GuoLLX24
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Yiting Guo, Yilin Li, De Liu, Sean Xin Xu:
Measuring service quality based on customer emotion: An explainable AI approach. Decis. Support Syst. 176: 114051 (2024)
2020
[c4]
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Yiting Guo, Ximing Yin, De Liu, Sean Xin Xu:
"She is not just a computer": Gender Role of AI Chatbots in Debt Collection. ICIS 2020

2010 – 2019

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2018
[c3]
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  - conf/icvip/GuoZ0B18
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Yiting Guo, Zhuang Zhao, Jing Han, Lianfa Bai:
Quality Monitoring in Wire-Arc Additive Manufacturing Based on Spectrum. ICVIP 2018: 240-244
2017
[c2]
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Yiting Guo, Yilin Li, Qiang Wei, Sean Xin Xu:
IT-Enabled Role Playing in Service Encounter: Design a Customer Emotion Management System in Call Centers. ICIS 2017
2015
[j1]
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  - journals/scientometrics/LiuWMYG15
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Ping Liu, Qiong Wu, Xiangming Mu, Kaipeng Yu, Yiting Guo:
Detecting the intellectual structure of library and information science based on formal concept analysis. Scientometrics 104(3): 737-762 (2015)
2013
[c1]
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  - conf/embc/DongGWG13
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Bin Dong, Yiting Guo, Bing Wang, Lixu Gu:
Aortic valve segmentation from ultrasound images based on shape constraint CV model. EMBC 2013: 1402-1405

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