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2020 – today

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2024
[j16]
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Wencheng Huang, Bowen Zhou, Yaocheng Yu, Dezhi Yin:
Retraction notice to "Vulnerability analysis of road network for dangerous goods transportation considering intentional attack: Based on Cellular Automata" [Reliability Engineering and System Safety 214 (2021) 107779]. Reliab. Eng. Syst. Saf. 246: 110023 (2024)
[c14]
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  - conf/hicss/HanY024
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Elizabeth Han, Dezhi Yin, Han Zhang:
When and How to Implement Choices on Customer Service Chatbots. HICSS 2024: 3970-3979
2023
[j15]
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  - journals/isr/YinVSV23
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Dezhi Yin, Triparna de Vreede, Logan M. Steele, Gert-Jan de Vreede:
Decide Now or Later: Making Sense of Incoherence Across Online Reviews. Inf. Syst. Res. 34(3): 1211-1227 (2023)
[j14]
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  - journals/isr/HanY023
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Elizabeth Han, Dezhi Yin, Han Zhang:
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service? Inf. Syst. Res. 34(3): 1296-1311 (2023)
[j13]
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  - journals/jais/LeiYZ23
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Zhanfei Lei, Dezhi Yin, Han Zhang:
Positive or Negative Reviews? Consumers' Selective Exposure in Seeking and Evaluating Online Reviews. J. Assoc. Inf. Syst. 24(4): 1 (2023)
2022
[j12]
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  - journals/ress/HuangYXZX22
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Wencheng Huang, Dezhi Yin, Yifei Xu, Rui Zhang, Minhao Xu:
Using N-K Model to quantitatively calculate the variability in Functional Resonance Analysis Method. Reliab. Eng. Syst. Saf. 217: 108058 (2022)
[j11]
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Dezhi Yin, Wencheng Huang, Bin Shuai, Hongyi Liu, Yue Zhang:
Structural characteristics analysis and cascading failure impact analysis of urban rail transit network: From the perspective of multi-layer network. Reliab. Eng. Syst. Saf. 218(Part): 108161 (2022)
[c13]
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  - conf/icis/HanY022
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Elizabeth Han, Dezhi Yin, Han Zhang:
Implementing Choices in Chatbot-initiated Service Interactions: Helpful or Harmful? ICIS 2022
2021
[j10]
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Wencheng Huang, Yue Zhang, Dezhi Yin, Borui Zuo, Minhao Xu, Rui Zhang:
Using improved Group 2 and Linguistic Z-numbers combined approach to analyze the causes of railway passenger train derailment accident. Inf. Sci. 576: 694-707 (2021)
[j9]
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Zhanfei Lei, Dezhi Yin, Han Zhang:
Focus Within or On Others: The Impact of Reviewers' Attentional Focus on Review Helpfulness. Inf. Syst. Res. 32(3): 801-819 (2021)
[j8]
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Dezhi Yin, Samuel D. Bond, Han Zhang:
Anger in Consumer Reviews: Unhelpful but Persuasive? MIS Q. 45(3) (2021)
[j7]
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Wencheng Huang, Yue Zhang, Yaocheng Yu, Yifei Xu, Minhao Xu, Rui Zhang, Gatesi Jean De Dieu, Dezhi Yin, Zhanru Liu:
Historical data-driven risk assessment of railway dangerous goods transportation system: Comparisons between Entropy Weight Method and Scatter Degree Method. Reliab. Eng. Syst. Saf. 205: 107236 (2021)
[j6]
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Wencheng Huang, Xingyi Kou, Yue Zhang, Rongwei Mi, Dezhi Yin, Wei Xiao, Zhanru Liu:
Operational failure analysis of high-speed electric multiple units: A Bayesian network-K2 algorithm-expectation maximization approach. Reliab. Eng. Syst. Saf. 205: 107250 (2021)
[j5]
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Wencheng Huang, Yue Zhang, Dezhi Yin, Borui Zuo, Zhanru Liu:
Urban bus accident analysis: based on a Tropos Goal Risk-Accident Framework considering Learning From Incidents process. Reliab. Eng. Syst. Saf. 216: 107918 (2021)
[c12]
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  - conf/icis/HanY021
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Elizabeth Han, Dezhi Yin, Han Zhang:
Interruptions during a service encounter: Dealing with imperfect chatbots. ICIS 2021
[c11]
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  - conf/icis/KadianYS21
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Arjun Kadian, Dezhi Yin, Logan M. Steele:
What We Found Will Blow Your Mind: The Impact of Hyperbole on Reader Interest and News Reading Intentions. ICIS 2021
[c10]
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Dezhi Yin, Triparna de Vreede, Logan Macray Steele, Gert-Jan de Vreede:
Cross-Review Incoherence and Purchase Deferral. ICIS 2021
[c9]
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  - conf/icis/YuYK21
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Yinan Yu, Dezhi Yin, Warut Khern-am-nuai:
How Review Readers Cast Helpfulness Votes: An Empirical Investigation. ICIS 2021
2020
[j4]
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  - journals/isr/PengYZ20
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Chih-Hung Peng, Dezhi Yin, Han Zhang:
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective. Inf. Syst. Res. 31(3): 913-928 (2020)
[j3]
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Wencheng Huang, Yue Zhang, Xingyi Kou, Dezhi Yin, Rongwei Mi, Linqing Li:
Railway dangerous goods transportation system risk analysis: An Interpretive Structural Modeling and Bayesian Network combining approach. Reliab. Eng. Syst. Saf. 204: 107220 (2020)

2010 – 2019

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2019
[c8]
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Dezhi Yin, Triparna de Vreede, Logan M. Steele, Gert-Jan de Vreede:
Is the Whole Equal to the Sum of its Parts? Exploring the Impact of Inconsistency on Perceived Helpfulness of a Set of Reviews. HICSS 2019: 1-9
2018
[c7]
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  - conf/icis/LeiYZ18
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Zhanfei Lei, Dezhi Yin, Han Zhang:
I or You: Whom Should Online Reviewers Direct Their Attention To, and When? ICIS 2018
2017
[c6]
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  - conf/icis/PengYWZ17
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Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang:
Impact of Perspective Taking on Reviewer Behavior: A Multi-Method Exploration. ICIS 2017
2016
[j2]
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  - journals/isr/YinMZ16
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Dezhi Yin, Sabyasachi Mitra, Han Zhang:
Research Note - When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth. Inf. Syst. Res. 27(1): 131-144 (2016)
2014
[j1]
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  - journals/misq/YinBZ14
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Dezhi Yin, Samuel D. Bond, Han Zhang:
Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews. MIS Q. 38(2): 539-560 (2014)
[c5]
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Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang:
How and When Review Length and Emotional Intensity Influence Review Helpfulness: Empirical Evidence from Epinions.com. ICIS 2014
2012
[c4]
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  - conf/icis/YinMZ12
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Dezhi Yin, Sabyasachi Mitra, Han Zhang:
Mechanisms of Negativity Bias: An Empirical Exploration of App Reviews In Apple's App Store. ICIS 2012
2011
[c3]
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  - conf/icis/YinBZ11
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Dezhi Yin, Samuel D. Bond, Han Zhang:
Dreading and Ranting: The Distinct Effects of Anxiety and Anger in Online Seller Reviews. ICIS 2011
2010
[c2]
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  - conf/icis/YinBZ10
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Dezhi Yin, Samuel D. Bond, Han Zhang:
Are Bad Reviews Always Stronger than Good? Asymmetric Negativity Bias in the Formation of Online Consumer Trust. ICIS 2010: 193

2000 – 2009

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2007
[c1]
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  - conf/pacis/YinQDLL07
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Dezhi Yin, Lingyun Qiu, Xiaoying Dong, Dong Li, Qianqian Liu:
Using Blogs to Enhance Management Education: An Empirical Study. PACIS 2007: 134

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