"Using BPM Frameworks for Identifying Customer Feedback About Process ..."

Sanam Ahmad et al. (2018)

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DOI: 10.1007/978-3-319-92898-2_5

access: closed

type: Conference or Workshop Paper

metadata version: 2020-01-24

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Sanam Ahmad, Syed Irtaza Muzaffar, Khurram Shahzad, Muhammad Kamran Malik:
Using BPM Frameworks for Identifying Customer Feedback About Process Performance. CAiSE Workshops 2018: 55-69

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