"A Service Profile Based Service Quality Model for an Institutional ..."

Ash Mohammad Abbas (2011)

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DOI: 10.1007/978-3-642-22606-9_39

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Ash Mohammad Abbas:
A Service Profile Based Service Quality Model for an Institutional Electronic Library. IC3 2011: 383-394

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