"Effects of E-Service Process Presentations on Customer Readiness and Adoption."

Hao Li, Jinhu Jiang (2014)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2015-03-24

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Hao Li, Jinhu Jiang:
Effects of E-Service Process Presentations on Customer Readiness and Adoption. ICIS 2014

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