"Support IT Service Management with Process Modeling and Analysis."

Beijun Shen (2008)

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DOI: 10.1007/978-3-540-79588-9_22

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-26

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Beijun Shen:
Support IT Service Management with Process Modeling and Analysis. ICSP 2008: 246-256

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