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"Using SINIS and GQM+Strategies to Align Organizational Goals and Service ..."
Eduardo Ferreira et al. (2018)
- Eduardo Ferreira, Bianca Trinkenreich, Monalessa Perini Barcellos, Gleison Santos:
Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators. SBQS 2018: 324-333
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