"How Chatbots' Anthropomorphism Affects User Satisfaction: The Mediating ..."

Tianqi Zheng et al. (2023)

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DOI: 10.1007/978-3-031-32302-7_9

access: closed

type: Conference or Workshop Paper

metadata version: 2023-06-15

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  dblp key:
  - conf/whiceb/ZhengDZYJ23
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  - https://dblp.org/rec/conf/whiceb/ZhengDZYJ23
Tianqi Zheng, Xingyu Duan, Kang Zhang, Xiangcheng Yang, Yi Jiang:
How Chatbots' Anthropomorphism Affects User Satisfaction: The Mediating Role of Perceived Warmth and Competence. WHICEB (2) 2023: 96-107

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