"Emotion Analysis of Telephone Complaints from Customer Based on Affective ..."

Shuangping Gong et al. (2015)

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DOI: 10.1155/2015/506905

access: open

type: Journal Article

metadata version: 2020-03-12

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Shuangping Gong, Yonghui Dai, Jun Ji, Jinzhao Wang, Hai Sun:
Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing. Comput. Intell. Neurosci. 2015: 506905:1-506905:9 (2015)

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