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"Effects of interaction richness on consumer attitudes and behavioral ..."
Jungjoo Jahng, Hemant K. Jain, Keshavamurthy Ramamurthy (2007)
- Jungjoo Jahng, Hemant K. Jain, Keshavamurthy Ramamurthy:
Effects of interaction richness on consumer attitudes and behavioral intentions in e-commerce: some experimental results. Eur. J. Inf. Syst. 16(3): 254-269 (2007)
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