"Technology-driven mandatory customer participation: a new recovery ..."

Yu Zhang et al. (2024)

> Home

Details and statistics

DOI: 10.1080/0960085X.2022.2139770

access: closed

type: Journal Article

metadata version: 2024-07-12

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ejis/ZhangLSB24
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ejis/ZhangLSB24
Yu Zhang, Xin (Robert) Luo, Bingjia Shao, Jose Benitez:
Technology-driven mandatory customer participation: a new recovery strategy to promote customers' online post-recovery satisfaction. Eur. J. Inf. Syst. 33(3): 315-333 (2024)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.