"AI-based self-service technology in public service delivery: User ..."

Tao Chen et al. (2021)

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DOI: 10.1016/J.GIQ.2020.101520

access: closed

type: Journal Article

metadata version: 2023-09-30

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Tao Chen, Wenshan Guo, Xian Gao, Zhehao Liang:
AI-based self-service technology in public service delivery: User experience and influencing factors. Gov. Inf. Q. 38(4): 101520 (2021)

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