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"On the design concepts for CRM system."

Jeong-Yong Ahn, Seok Ki Kim, Kyung-Soo Han (2003)

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DOI: 10.1108/02635570310477370

access: closed

type: Journal Article

metadata version: 2020-04-25

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Jeong-Yong Ahn, Seok Ki Kim, Kyung-Soo Han:
On the design concepts for CRM system. Ind. Manag. Data Syst. 103(5): 324-331 (2003)

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