"Identifying customer knowledge on social media through data analytics."

Wu He et al. (2019)

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DOI: 10.1108/JEIM-02-2018-0031

access: closed

type: Journal Article

metadata version: 2025-01-19

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Wu He, Weidong Zhang, Xin Tian, Ran Tao, Vasudeva Akula:
Identifying customer knowledge on social media through data analytics. J. Enterp. Inf. Manag. 32(1): 152-169 (2019)

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