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"Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous ..."
Song-Hee Kim, Ward Whitt (2014)
- Song-Hee Kim, Ward Whitt:
Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes? Manuf. Serv. Oper. Manag. 16(3): 464-480 (2014)
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