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2020 – today
- 2024
[j8]Junbo Zhang, Jiandong Lu, Xiaolei Wang, Luning Liu, Yuqiang Feng:
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity. Decis. Support Syst. 186: 114314 (2024)- [j7]Junbo Zhang, Xiaolei Wang, Jiandong Lu, Luning Liu, Yuqiang Feng:
The impact of emotional expression by artificial intelligence recommendation chatbots on perceived humanness and social interactivity. Decis. Support Syst. 187: 114347 (2024) - [j6]Jiandong Lu
, Xiaolei Wang, Songbo Chen, Guo Chen, Yuqiang Feng, Luning Liu:
Leveraging digital technology to improve self-efficacy in response to public health crises. Inf. Manag. 61(6): 103987 (2024) - [j5]Jiandong Lu, Xiaolei Wang, Liguo Fei, Guo Chen, Yuqiang Feng:
Effects of social media empowerment on COVID-19 preventive behaviors in China. Inf. Technol. People 37(2): 753-792 (2024) - 2023
- [j4]Qi Chen, Guobiao Yun, Jiandong Lu, Xiaolei Wang:
Understanding active participation of online dating services: A mixed methods study. Decis. Support Syst. 170: 113960 (2023) - 2022
- [c1]Jiandong Lu, Guo Chen, Xiaolei Wang, Yuqiang Feng:
Bright-side and Dark-side Effects of Gamification on Consumers' Adoption of Gamified Recommendation. PACIS 2022: 236 - 2021
- [j3]Xiaolei Wang, Jiandong Lu, Terence T. Ow, Yuqiang Feng, Luning Liu:
Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis. Inf. Manag. 58(2): 103426 (2021) - [j2]Xiaolei Wang, Jiandong Lu, Yuqiang Feng, Luning Liu:
Antecedents and mediating role of IT service climate in IT service quality: A mixed methods study. Int. J. Inf. Manag. 57: 102290 (2021) - 2020
- [j1]Liguo Fei, Jiandong Lu, Yuqiang Feng:
An extended best-worst multi-criteria decision-making method by belief functions and its applications in hospital service evaluation. Comput. Ind. Eng. 142: 106355 (2020)
Coauthor Index
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