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"Construction and analysis of a generalized contact center model."

Sergey N. Stepanov, Mikhail S. Stepanov (2014)

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DOI: 10.1134/S0005117914110046

access: closed

type: Journal Article

metadata version: 2024-03-18

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  - https://dblp.org/rec/journals/aarc/StepanovS14
Sergey N. Stepanov, Mikhail S. Stepanov:
Construction and analysis of a generalized contact center model. Autom. Remote. Control. 75(11): 1936-1947 (2014)

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