research-article

A user‐centered behavioral software development model

Authors:

Pınar Onay DurduAuthors Info & Claims

Journal of Software: Evolution and Process, Volume 33, Issue 2

https://doi.org/10.1002/smr.2274

Published: 14 February 2021 Publication History

Abstract

The concept of usability, which affects the quality and cost of the software projects, has become essential in recent years. There is a need to integrate usability testing activities and techniques into the development processes; however, integration is difficult. Therefore, this study proposes user‐centered behavioral (UCB) software development model, which aims to bridge the gap between human–computer interaction (HCI) and software engineering (SE) disciplines. A triangulation methodology of mixed methods is used to understand the current situation in software development companies in terms of usability and user‐centered software development by survey and interviews. Their results are then used to inform the development of the proposed model. The UCB software development model proposes a process in which several tools and techniques from SE and HCI are integrated to facilitate the production of highly usable software. In essence, the model proposes an iterative process that combines behavior‐driven development (BDD)—an agile approach that enables a better understanding and analysis of the requirements—with the style guides, usability tests, heuristic evaluation, and Wizard of Oz techniques of HCI. The model was evaluated in a pilot project and then is improved based on feedback gathered. Participants' feedback supported the effectiveness of the proposed model.

Graphical Abstract

The UCB software development model proposes a process in which several tools and techniques from SE and HCI are integrated to create a model that will facilitate the production of highly usable software. In essence, the model proposes an iterative process that combines behavior‐driven development (BDD)—an agile approach that enables a better understanding and analysis of the requirements—with the style guides, usability tests, heuristic evaluation, and Wizard of Oz techniques of HCI.

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Cited By

Humayoun SDubinsky YKariti KKariti M(2023)Where Do All Stakeholders Find the Software Product Blueprint?Human-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_78(590-594)Online publication date: 28-Aug-2023
https://dl.acm.org/doi/10.1007/978-3-031-42293-5_78
Paz F(2022)Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government WebsitesDesign, User Experience, and Usability: UX Research, Design, and Assessment10.1007/978-3-031-05897-4_32(460-472)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-05897-4_32

Index Terms

A user‐centered behavioral software development model
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Software and its engineering
  1. Software creation and management
    1. Designing software
    2. Software development process management
  2. Software notations and tools
    1. Development frameworks and environments
      1. Integrated and visual development environments

Index terms have been assigned to the content through auto-classification.

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cover image Journal of Software: Evolution and Process

Journal of Software: Evolution and Process Volume 33, Issue 2

February 2021

265 pages

ISSN:2047-7473

EISSN:2047-7481

DOI:10.1002/smr.v33.2

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© 2020 John Wiley & Sons, Ltd.

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Published: 14 February 2021

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Cited By

Humayoun SDubinsky YKariti KKariti M(2023)Where Do All Stakeholders Find the Software Product Blueprint?Human-Computer Interaction – INTERACT 202310.1007/978-3-031-42293-5_78(590-594)Online publication date: 28-Aug-2023
https://dl.acm.org/doi/10.1007/978-3-031-42293-5_78
Paz F(2022)Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government WebsitesDesign, User Experience, and Usability: UX Research, Design, and Assessment10.1007/978-3-031-05897-4_32(460-472)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-05897-4_32

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