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User aspects of explanation aware CBR systems

Published: 12 September 2005 Publication History

Abstract

This paper addresses the problem of embedding explanation-aware intelligent systems into a workplace environment. We outline an approach with three different perspectives, focusing on the work process as a whole as well as user interaction from an interface and a system view. The theoretical background consists of Actor Network Theory, Semiotics, and Activity Theory. We further propose to integrate this workplace analysis into a design process for knowledge-intensive and explanation-aware Case-Based Reasoning systems.

References

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Buchanan, B.G., Shortliffe, E.H.: Rule-Based Expert Systems: The MYCIN Experiments of the Stanford Heuristic Programming Project. Addison Wesley, Reading (1984).
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Swartout, W., Smoliar, S.: On Making Expert Systems More Like Experts. Expert Systems 4 (1987) 196-207.
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Leake, D.B.: Goal-Based Explanation Evaluation. In Ram, A., Leake, D.B., eds.: Goal-Driven Learning. MIT Press/Bradford Books, Cambridge (1995) 251-285.
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Aamodt, A., Plaza, E.: Case-Based Reasoning: Foundational Issues, Methodological Variations, and System Approaches. AI Communications 7 (1994) 39-59.
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Roth-Berghofer, T.R., Cassens, J.: Mapping Goals and Kinds of Explanations to the Knowledge Containers of Case-Based Reasoning Systems. In Muñoz-Avila, H., Ricci, F., eds.: Proceedings ICCBR 2005 (to appear). (2005).
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Monteiro, E.: Actor-Network Theory. In Ciborra, C., ed.: From Control to Drift. Oxford University Press (2000) 71-83.
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Andersen, P.B.: What Semiotics Can and Cannot do for HCI. Knowledge-Based Systems 14 (2001) 419-424.
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Fjeld, M., Lauche, K., Bichsel, M., Voorhoorst, F., Krueger, H., Rauterberg, M.: Physcial and Virtual Tools: Activity Theory Applied to the Design of Groupware. CSCW 11 (2002) 153-180.
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Kofod-Petersen, A., Cassens, J.: Activity Theory and Context-Awareness. In Schulz, S., Leake, D.B., Roth-Berghofer, T.R., eds.: IJCAI Workshop Proceedings: MRC 2005 (to appear). (2005).

Cited By

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  • (2018)Complex Mediation in the Formation of Political OpinionsProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3174210(1-15)Online publication date: 21-Apr-2018
  • (2017)Exploring Offline Context and Consciousness in Everyday Social Media Use16th IFIP TC 13 International Conference on Human-Computer Interaction --- INTERACT 2017 - Volume 1051610.1007/978-3-319-68059-0_8(126-135)Online publication date: 25-Sep-2017
  • (2005)Using activity theory to model context awarenessProceedings of the Second international conference on Modeling and Retrieval of Context10.1007/11740674_1(1-17)Online publication date: 31-Jul-2005

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Published In

cover image Guide Proceedings
INTERACT'05: Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
September 2005
1157 pages
ISBN:3540289437

Sponsors

  • PHILIPS Research
  • AICA: Associazione Italiana per l'Informatica ed il Calcolo Automatico
  • SAP
  • Microsoft Research: Microsoft Research
  • Nokia Connecting People: Nokia Connecting People

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 12 September 2005

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Cited By

View all
  • (2018)Complex Mediation in the Formation of Political OpinionsProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3174210(1-15)Online publication date: 21-Apr-2018
  • (2017)Exploring Offline Context and Consciousness in Everyday Social Media Use16th IFIP TC 13 International Conference on Human-Computer Interaction --- INTERACT 2017 - Volume 1051610.1007/978-3-319-68059-0_8(126-135)Online publication date: 25-Sep-2017
  • (2005)Using activity theory to model context awarenessProceedings of the Second international conference on Modeling and Retrieval of Context10.1007/11740674_1(1-17)Online publication date: 31-Jul-2005

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