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Analysing meeting records: an ethnographic study and technological implications

Published: 11 July 2005 Publication History

Abstract

Whilst there has been substantial research into the support of meetings, there has been relatively little study of how meeting participants currently make records and how these records are used to direct collective and individual actions outside the meeting. This paper empirically investigates current meeting recording practices in order to both understand fundamental collaboration processes and to determine how these might be better supported by technology. Our main findings were that participants create two types of meeting record. Public records are a collectively negotiated contract of decisions and commitments. Personal records, in contrast, are a highly personalised reminding tool, recording both actions and the context surrounding these actions. These observations are then used to informally evaluate current meeting support technology and to suggest new directions for research.

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Published In

cover image Guide Proceedings
MLMI'05: Proceedings of the Second international conference on Machine Learning for Multimodal Interaction
July 2005
487 pages
ISBN:3540325492
  • Editors:
  • Steve Renals,
  • Samy Bengio

Sponsors

  • NIST: National Institute of Standards and Technology
  • SNSF: Swiss National Science Foundation
  • ESSI/ESPRIT: European Commission

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Springer-Verlag

Berlin, Heidelberg

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Published: 11 July 2005

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  • (2024)Meeting Bridges: Designing Information Artifacts that Bridge from Synchronous Meetings to Asynchronous CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36373128:CSCW1(1-29)Online publication date: 26-Apr-2024
  • (2018)Post-meeting Curation of Whiteboard Content Captured with Mobile DevicesProceedings of the 2018 ACM International Conference on Interactive Surfaces and Spaces10.1145/3279778.3279782(43-54)Online publication date: 19-Nov-2018
  • (2017)Recurring MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/31347191:CSCW(1-17)Online publication date: 6-Dec-2017
  • (2017)More to MeetingsProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998335(2208-2220)Online publication date: 25-Feb-2017
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