Article

Co-creating Persona Scenarios with Diverse Users Enriching Inclusive Design

Authors:

Kristin Skeide Fuglerud,

Trenton Schulz,

Astri Letnes Janson,

Anne MoenAuthors Info & Claims

Universal Access in Human-Computer Interaction. Design Approaches and Supporting Technologies: 14th International Conference, UAHCI 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I

Pages 48 - 59

https://doi.org/10.1007/978-3-030-49282-3_4

Published: 19 July 2020 Publication History

Abstract

In this article, we will examine personas as methodological approach and review some critiques about how its use may omit or stereotype users with disabilities or even restrict user involvement. We review previous persona creation methods and compare it to our approach where we involve diverse users directly in the personas creation process, to ensure more grounded personas. This approach has recently been refined in a project where we are building a tool aiming to give citizens more control over their health information. We discuss our experiences and offer some experience based guidelines for using our method.

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Cited By

Heitmeier KKersken VPiskorek PBöhm AEgger NLang MZimmermann G(2023)Persona Co-Design for Improving Digital AccessibilityExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585857(1-7)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544549.3585857
Baker PFarmer SBricout JSolomon J(2022)Personas, the Pandemic, and Inclusive, Synthetic, Smart City PlanningInternational Journal of E-Planning Research10.4018/IJEPR.29954511:1(1-15)Online publication date: 8-Jul-2022
https://dl.acm.org/doi/10.4018/IJEPR.299545
Nolte ALueneburg KWallach DJochems N(2022)Creating Personas for Signing User Populations: An Ability-Based Approach to User Modelling in HCIProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3550364(1-6)Online publication date: 23-Oct-2022
https://dl.acm.org/doi/10.1145/3517428.3550364
Show More Cited By

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Information & Contributors

Information

Published In

cover image Guide Proceedings

Universal Access in Human-Computer Interaction. Design Approaches and Supporting Technologies: 14th International Conference, UAHCI 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I

Jul 2020

533 pages

ISBN:978-3-030-49281-6

DOI:10.1007/978-3-030-49282-3

Editors:
Margherita Antona
Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece
,
Constantine Stephanidis
University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

© Springer Nature Switzerland AG 2020.

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 19 July 2020

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Cited By

Heitmeier KKersken VPiskorek PBöhm AEgger NLang MZimmermann G(2023)Persona Co-Design for Improving Digital AccessibilityExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585857(1-7)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544549.3585857
Baker PFarmer SBricout JSolomon J(2022)Personas, the Pandemic, and Inclusive, Synthetic, Smart City PlanningInternational Journal of E-Planning Research10.4018/IJEPR.29954511:1(1-15)Online publication date: 8-Jul-2022
https://dl.acm.org/doi/10.4018/IJEPR.299545
Nolte ALueneburg KWallach DJochems N(2022)Creating Personas for Signing User Populations: An Ability-Based Approach to User Modelling in HCIProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3550364(1-6)Online publication date: 23-Oct-2022
https://dl.acm.org/doi/10.1145/3517428.3550364
Hannay JFuglerud KLeister WSchulz T(2022)Scenario Design for Healthcare Collaboration Training Under Suboptimal ConditionsDigital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Health, Operations Management, and Design10.1007/978-3-031-06018-2_14(197-214)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-06018-2_14

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