article

The enchanting potential of technology: a dialogical case study of enchantment and the Internet

Authors:

Mórna Ní Chonchúir,

John MccarthyAuthors Info & Claims

Personal and Ubiquitous Computing, Volume 12, Issue 5

Pages 401 - 409

https://doi.org/10.1007/s00779-007-0157-0

Published: 01 June 2008 Publication History

Abstract

Although user experience is now widely accepted as a central concern in human---computer interaction and interaction design, its conceptual and methodological implications are still being worked out. Enchantment has become emblematic in this process by pointing to the enlivening potential of technology in people-technology relations. As part of an ongoing project to deepen our understanding of enchantment in user experience, this paper presents a case study of one person's enchantment with their Internet uses. The analysis suggests three salient aspects of this enchantment: responsive crossing of boundaries; dialogue in personal transformation; and the potential endlessness and depths of enchantment. It also suggests that some characteristics of interaction with the particular medium facilitate enchantment: personal control over self-presentation; the paradox of being able to carefully craft meaning from what is normally chaotic; the possibility of finding and constructing personal narratives online; playing in a vast pool of information. Reflection on the results of this single case analysis points to the value for understanding user experience of in-depth single-case analyses that focus on the personal and particular.

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Cited By

Prpa MFdili-Alaoui SSchiphorst TPasquier PBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Articulating ExperienceProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376664(1-14)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376664
Lykke MJantzen CKelly DCapra RBelkin NTeevan JVakkari P(2016)User Experience DimensionsProceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval10.1145/2854946.2854965(81-90)Online publication date: 13-Mar-2016
https://dl.acm.org/doi/10.1145/2854946.2854965
Bargas-Avila JHornbæk KTan DFitzpatrick GGutwin CBegole BKellogg W(2011)Old wine in new bottles or novel challengesProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979336(2689-2698)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1978942.1979336
Show More Cited By

Index Terms

The enchanting potential of technology: a dialogical case study of enchantment and the Internet
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image Personal and Ubiquitous Computing

Personal and Ubiquitous Computing Volume 12, Issue 5

June 2008

76 pages

ISSN:1617-4909

Issue’s Table of Contents

Copyright © Copyright © 2008 Springer-Verlag London Limited.

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 01 June 2008

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Cited By

Prpa MFdili-Alaoui SSchiphorst TPasquier PBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Articulating ExperienceProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376664(1-14)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376664
Lykke MJantzen CKelly DCapra RBelkin NTeevan JVakkari P(2016)User Experience DimensionsProceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval10.1145/2854946.2854965(81-90)Online publication date: 13-Mar-2016
https://dl.acm.org/doi/10.1145/2854946.2854965
Bargas-Avila JHornbæk KTan DFitzpatrick GGutwin CBegole BKellogg W(2011)Old wine in new bottles or novel challengesProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979336(2689-2698)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1978942.1979336
Wright PWallace JMcCarthy J(2008)Aesthetics and experience-centered designACM Transactions on Computer-Human Interaction10.1145/1460355.146036015:4(1-21)Online publication date: 11-Dec-2008
https://dl.acm.org/doi/10.1145/1460355.1460360

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