article

Achieving Dependability in the Configuration, Integration and Testing of Healthcare Technologies

Authors:

Mark Hartswood,

Alex VossAuthors Info & Claims

Computer Supported Cooperative Work, Volume 15, Issue 5-6

Pages 467 - 499

https://doi.org/10.1007/s10606-006-9032-1

Published: 01 December 2006 Publication History

Abstract

This paper presents two case studies, which highlight the practical work involved in developing and deploying dependable healthcare systems. It shows how dependability is a thoroughgoingly practical, contexted achievement. We show how dependability is an outcome of the reasoning and argumentation processes that stakeholders engage in, in situations such as design and testing. What becomes relevant during these interactions stands as the dependability criteria that must be achieved. Furthermore, we examine the way in which different dependability criteria need to be managed, and even relatively prioritised, before finally discussing the types of work this provokes at the boundaries of organisations, particularly when integrating work and technologies.

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Cited By

Kandathil GWagner EMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Negotiating Absent Practices and Dormant FeaturesProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3026039(5954-5965)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3026039
Bossen CJensen LUdsen F(2014)Boundary-Object TrimmingComputer Supported Cooperative Work10.1007/s10606-013-9195-523:1(75-110)Online publication date: 1-Feb-2014
https://dl.acm.org/doi/10.1007/s10606-013-9195-5
Bossen CGroth Jensen LWitt FPoltrock SSimone CGrudin JMark GRiedl J(2012)Medical secretaries' care of recordsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145341(921-930)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145341
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Achieving Dependability in the Configuration, Integration and Testing of Healthcare Technologies
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Published In

cover image Computer Supported Cooperative Work

Computer Supported Cooperative Work Volume 15, Issue 5-6

December 2006

157 pages

ISSN:0925-9724

Issue’s Table of Contents

Copyright © Copyright © 2007 Springer Science+Business Media B.V.

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Kluwer Academic Publishers

United States

Publication History

Published: 01 December 2006

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Cited By

Kandathil GWagner EMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Negotiating Absent Practices and Dormant FeaturesProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3026039(5954-5965)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3026039
Bossen CJensen LUdsen F(2014)Boundary-Object TrimmingComputer Supported Cooperative Work10.1007/s10606-013-9195-523:1(75-110)Online publication date: 1-Feb-2014
https://dl.acm.org/doi/10.1007/s10606-013-9195-5
Bossen CGroth Jensen LWitt FPoltrock SSimone CGrudin JMark GRiedl J(2012)Medical secretaries' care of recordsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145341(921-930)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145341
Pollock NWilliams R(2010)e-InfrastructuresComputer Supported Cooperative Work10.1007/s10606-010-9129-419:6(521-556)Online publication date: 1-Dec-2010
https://dl.acm.org/doi/10.1007/s10606-010-9129-4
Robertson TLi JO'Hara KHansen S(2010)Collaboration Within Different SettingsComputer Supported Cooperative Work10.1007/s10606-010-9124-919:5(483-513)Online publication date: 1-Oct-2010
https://dl.acm.org/doi/10.1007/s10606-010-9124-9
Rooksby JRouncefield MSommerville I(2009)Testing in the WildComputer Supported Cooperative Work10.1007/s10606-009-9098-718:5-6(559-580)Online publication date: 1-Dec-2009
https://dl.acm.org/doi/10.1007/s10606-009-9098-7
Büscher MO'Neill JRooksby J(2009)Designing for DiagnosingComputer Supported Cooperative Work10.1007/s10606-009-9092-018:2-3(109-128)Online publication date: 1-Jun-2009
https://dl.acm.org/doi/10.1007/s10606-009-9092-0
Li JRobertson THansen SMansfield TKjeldskov JBidwell NVetere FGraham CSatchell C(2008)Multidisciplinary medical team meetingsProceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat10.1145/1517744.1517766(73-80)Online publication date: 8-Dec-2008
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Martin DRooksby JRouncefield MSommerville I(2007)'Good' Organisational Reasons for 'Bad' Software TestingProceedings of the 29th international conference on Software Engineering10.1109/ICSE.2007.1(602-611)Online publication date: 24-May-2007
https://dl.acm.org/doi/10.1109/ICSE.2007.1

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